She was incredible. Thank you so much for her service.
10/11/2024
Elenor L. VERIFIED CUSTOMER
good service
10/11/2024
Sally E. VERIFIED CUSTOMER
Appreciate the car wash coupon!
10/11/2024
Kuruvila V. VERIFIED CUSTOMER
Absolutely good service
10/11/2024
Michael G. VERIFIED CUSTOMER
Andrea Carranza took great care of me. She helped to explain the service package plan and got me all set up for it. I really appreciated the great customer service she provided. Thanks Andrea!
10/11/2024
John C. VERIFIED CUSTOMER
Only problem is I now need to get used to the side steps. Thanks for the service.
10/11/2024
Jessica T. VERIFIED CUSTOMER
Whoo hoo! ;)
10/11/2024
Edward O. VERIFIED CUSTOMER
I get my car serviced when required at Toyota of Puyallup every time. Each time I come, I am greeted with a smile and friendly service - such as the case when I came in on 9 October 2024. This time I was greeted by Bret Rochester, when he pulled me out of line to help the next customer. His demeanor and the concern he expressed for myself and my car was unique and satisfying. It is the quality and comfort I receive when I bring in my car for service each and every time - it’s that trust exhibited. I also got to meet the owner of Toyota of Puyallup, Ms Kerry, who is equally as wonderful as the service they provide. Thanks again everyone, you all are great!
Sincerely Ed OConnell
10/10/2024
Joseph W. VERIFIED CUSTOMER
I trust that the maintenance performed on my vehicle was done to a high standard. Front desk associate was very professional and helpful. My only complaint would be the consistent transfer of grime to the cabin of my vehicle ( door handle, shifter, steering wheel). Last visit it was door pull and seat surface.
10/10/2024
Janet K. VERIFIED CUSTOMER
I have always been satisfied with the service at Toyota of Puyallup.
10/10/2024
Gerald B. VERIFIED CUSTOMER
She handled my paperwork because the man that took my order was preoccupied with another customer. She didn’t talk much, it looked like she was just doing a job and trying to get me out of there asap.
10/10/2024
Joyce F. VERIFIED CUSTOMER
Everything went smoothly. But there is one thing. Everytime I bring in my car they change the seat settings and change my headlight settings. I realize you check the lights, but put it back.
You are only in the car a very short time. It takes me several days to adjust the setting for my back problems.
10/10/2024
Richard S. VERIFIED CUSTOMER
Very professional and a nice person
10/10/2024
Ray M. VERIFIED CUSTOMER
Very satisfied with the service done. No intentions of trade in at this time.
10/10/2024
Cedric L. VERIFIED CUSTOMER
Awesome experience and courteous staff!
10/10/2024
Bradley O. VERIFIED CUSTOMER
Your waiting room is too crowded to wait in for an hour and a half oil change.
10/10/2024
Diana P. VERIFIED CUSTOMER
Rebecca was great! She kept me informed on the status of my vehicle the whole way through the process and was incredibly kind and understanding.
Separate shout out to the service team. I dropped my truck off in a rush and left over $200 in cash and gift cards for my job, in the truck, out in the open and it was all there when I picked it up. I honestly didn’t expect any of it to be there and had already replaced the gift cards because it was my bad for leaving them. Amazing customer service on every level. I couldn’t be happier with my experience so far with Toyota of Puyallup. Thank you!
10/10/2024
Charles H. VERIFIED CUSTOMER
Good service
10/10/2024
Steven J. VERIFIED CUSTOMER
Honestly would be amazing to have amazing if toyota had more staff as wonderful as she was. she was very professional and answered all my questions.