Glove box was not put back together correctly so it would not close. Had to seek out more service to fix.
10/6/2024
Chad C. VERIFIED CUSTOMER
There seemed to be 20 people waiting for their cars. To wait for an oil change is hours even with an appointment.
10/6/2024
Debra M. VERIFIED CUSTOMER
Andrea was professional and a pleasure to work with.
10/6/2024
Amy J. VERIFIED CUSTOMER
Everyone was super awesome! I want to also say thank you and give kudos to the man in the parts department. I didn’t catch his name but he was super awesome and helped me so I was able to get my wipers replaced without having to bring my Rav back.
10/6/2024
David T. VERIFIED CUSTOMER
The customer service lady was the absolute nicest woman. She was exceptionally helpful and so kind, she exceeded our expectations by 1000%. I hope that you guys continue to hire people who meet this same standard of professionalism mixed with kindness.
10/6/2024
Pamala M. VERIFIED CUSTOMER
Bret was very professional and helpful.I was in and out in a timely manner for the first time.
10/6/2024
Thomas S. VERIFIED CUSTOMER
Everything went smoothly as expected
10/5/2024
Ned N. VERIFIED CUSTOMER
Thought I could smell oil burning when I was a couple miles from the service center but stopped and checked and could not find any signs of leakage or maybe some that was spilled while doing the oil change. So all is good.
10/5/2024
Jim K. VERIFIED CUSTOMER
Izabella did a great job!!
10/5/2024
Bo G. VERIFIED CUSTOMER
Chance took total care of me and my car today. He was courteous and professional.
10/5/2024
Gerri K. VERIFIED CUSTOMER
Came in for recall, waited two hours and then you tell me you didn't order parts and I would have to come back!!!!!
10/5/2024
David T. VERIFIED CUSTOMER
Always a good experience with Toyota customer care team.
10/5/2024
Matthew S. VERIFIED CUSTOMER
Chance did a great job today. He was great at communicating how long it was going to take and also inform me of some options when it came to windshield wipers. I appreciate it how quick he was to let me know when things were going on and when my truck was ready.
10/5/2024
Christopher M. VERIFIED CUSTOMER
Went fine, everything was as expected. Was late due to traffic and they still accommodated me.
10/5/2024
Robin C. VERIFIED CUSTOMER
Isabella was exceptional! She exemplifies customer service.
10/5/2024
Richard B. VERIFIED CUSTOMER
The issues was not addressed and i let my service advisor Jess know this. She came out and looked and took pictures of the issue and said she would get back to me the next day. Never heard backa and called multiple timws and never got a call back. My issue is still not resolved and I am very frustrated. Not the kind of customer service I would have expected after buying a vehicle. I want to be contacted so my issue can be resolved. My number is ****-****-xxxx and i want my this resolved
10/5/2024
Diane G. VERIFIED CUSTOMER
Great service as always! Thank you
10/5/2024
Laura L. VERIFIED CUSTOMER
Thank you so much for analyzing my “CHECK ENGINE” within 24 hrs of my calling/discovering the alert.