Best service I have had since I was going to Toyota, the last the sits in the middle of the two desk (forgot her name ) to left when you walk in from dropping off your car, gave me the best customer service I have revived and I have been there since 2016, she greeted me and was polite and patient and gave me all the proper information about my visit and gave clear instructions . After my car was done she went of her way to find me and give me all the info and paper work and keys so that I could go ! BEST EVER!
8/17/2024
Daniel G. VERIFIED CUSTOMER
Excellent service. Proactively solved an issue. The Burien Toyota did not order a second key. He brought this up before I could even mention it. The Toyota brand and customer service were obviously important to Ben. I have owned 5 Toyotas. 2 from your dealership. It is where my next will come from.
8/17/2024
Carrie L. VERIFIED CUSTOMER
Toyota of Puyallup is amazing
8/17/2024
James N. VERIFIED CUSTOMER
Not satisfied at all
8/17/2024
Cheri M. VERIFIED CUSTOMER
This was my first 5000 mile check up for this vehicle. So they really didn't do much in this visit. There wasn't even an oil change. But at least they got me out in under an hour.
8/17/2024
Ronald A. VERIFIED CUSTOMER
Joseph was just fine. It seems the shop is looking for a rattle in my driver side mirror when the truck is being driven, even after I have said it rattles when I shut the door. I showed this to 2 different people at my appt. If that’s the way the mirror is supposed to be that’s ok but it wasn’t that way when I took delivery. Also, I was less than happy to say the least when I say my “maintenance required” light on as I was leaving. According to the sticker on my windshield, I need an oil service in about 500 miles (the date on the sticker is actually the 14th, when I had my truck in! Couldn’t this have been done rather than me making another appointment in a couple of weeks?
8/16/2024
Stephen H. VERIFIED CUSTOMER
Kennedy did great and got my vehicle in quickly and worked efficiently. Very happy with my first oil change. Thank you!
8/16/2024
James T. VERIFIED CUSTOMER
Andrea was awesome and extremely helpful and friendly. Anyone would be lucky to have a customer service interaction with Andrea. Thank you Puyallup Toyota for hiring such high quality staff.
8/16/2024
Dennis T. VERIFIED CUSTOMER
Very pleased with the service and experience. We just moved back to Washington from Oregon and am happy to come back to Toyota of Puyallup
8/16/2024
Manh P. VERIFIED CUSTOMER
Toyota technician did a good job
8/16/2024
Kevin M. VERIFIED CUSTOMER
I had my vehicle serviced for an oil change. I arrived at my appointment time 3:30pm. Was told it should be done by 5:00pm. I had to reach out to your service team and ask how long for my vehicle. Come to find out, the vehicle was done for almost 29 min. So, it was done at 5:00pm I did not get my vehicle until 5:30pm and I had to ask for it. No one explained the service performed like they did for everyone else and I felt ignored.
8/16/2024
Michael S. VERIFIED CUSTOMER
All perfect thanks!
8/16/2024
Bruce W. VERIFIED CUSTOMER
Friendly, professional and easy to talk with
8/16/2024
Eric G. VERIFIED CUSTOMER
Thanks again for the great service, glad it was a simple fix! Jessica has been the best service advisor to date. Keep up all the amazing work.