Professional, knowledgeable, and great all around service.
8/10/2024
Scott B. VERIFIED CUSTOMER
Bret is very personable, putting the customer first.
8/10/2024
Kia Of. VERIFIED CUSTOMER
LUV HIM\ HES A HUNK
8/9/2024
Christopher W. VERIFIED CUSTOMER
Nicolas Galletti it's always very helpful every time I've been in there for service. He recognizes me, and addresses me by name. He always keeps me in the loop with any additional problems or any follow-up questions and his help is very much appreciated. I will always choose to take my car to the Toyota Puyallup service station and even purchase my cars at Toyota PR because of the helpfulness of the employees.
8/9/2024
Margaretta D. VERIFIED CUSTOMER
I was told that the repair would take 1 hour plus, I waited for 90 minutes when an employee came and told me the wrong part was ordered. I would have to come back another time. NO Apologies. Certainly not good business.
Rita Delaat
8/9/2024
Ken S. VERIFIED CUSTOMER
My truck experienced something a couple days after service. I called and the employee said tow it down. Once it arrived I met with the tech. This was almost at closing time. He took my information, could tell I was a bit upset and was a true professional. Did try to get away from the truck being service , or make excuses. Called the next day, and my wife picked it up with no problems. I was happy when I bought from ToP, and now am impressed with your service department.
8/9/2024
Sibylle W. VERIFIED CUSTOMER
It was a great experience!!
8/9/2024
Paula S. VERIFIED CUSTOMER
Thanks for getting me in on a 2 day notice. Great customer service!!!
8/9/2024
Shirley T. VERIFIED CUSTOMER
UW!
8/9/2024
Christopher L. VERIFIED CUSTOMER
I appreciated Nic & his communication with updates throughout the day.
8/9/2024
Merrill L. VERIFIED CUSTOMER
Friendly and fast service
8/9/2024
Tim C. VERIFIED CUSTOMER
Always outstanding
8/9/2024
Andrew R. VERIFIED CUSTOMER
They had the truck for three weeks and the backseat and floorboards were filthy. You couldn’t even clean it up and it sat in your lot for who knows how long as well and you couldn’t run it through your car wash either. and I know you finished working on it Tuesday morning, but you didn’t call me to tell me it was available till Wednesday morning
8/9/2024
Francis K. VERIFIED CUSTOMER
He did an excellent job and was truthful and honest throughout the whole process.
8/9/2024
Wayne G. VERIFIED CUSTOMER
Sounds good!
8/9/2024
Jean S. VERIFIED CUSTOMER
Staff is friendly and knowledgable and helpful
8/8/2024
Justin K. VERIFIED CUSTOMER
Andrea was outstanding and though traffic jam made me late everyone was so helpful and got me out in record time! 10/10 for Toyota of Puyallup!
8/8/2024
Carreen L. VERIFIED CUSTOMER
Just that my car was done and I waited for someone to come out with paperwork and they never did. I went to desk to inquire and my paperwork was there. Maybe someone was on lunch? Not sure?
8/8/2024
Leonid V. VERIFIED CUSTOMER
Thank you so much for excellent service
8/8/2024
Tammy P. VERIFIED CUSTOMER
I'will complete the survey. Benejamen was very thorough and easy to work with. Thanks