Xavier is one of those individuals that gives excellent customer service every single time. His dedication to his clients to his clients far surpasses anything I’ve ever encountered. They say customer service is hard to find nowadays because people don’t want to work hard or help anyone. Well, all of these people need to take lessons from Xavier, because he got the right attitude, the expertise, and the regard for his clients.. I always know I’m in good hands when I take my car to him. Auto house is lucky to have an employee like him.
2/2/2024
Thomas T. VERIFIED CUSTOMER
Commutation is very poor. Was told my truck would be done on a Monday morning. Showed up and it was still torn apart. A simple text on Saturday would have eliminated me scheduling to be dropped off and not have my truck on a busy Monday morning. It took 4 days to get the approval from the warranty department! Still didn’t get everything that was wrong with it.
2/1/2024
Garrett E. VERIFIED CUSTOMER
Great job team! Appreciate the quick and reliable work!
1/29/2024
Wendell J. VERIFIED CUSTOMER
Thanks
1/26/2024
Sarah B. VERIFIED CUSTOMER
Travis was kind and communicative, keeping me updated throughout my appointment. He discussed my vehicles history and was knowledgeable regarding my model and its needs.
1/24/2024
Raymond C. VERIFIED CUSTOMER
Xavier was very communicative and supportive. I trust him with my vehicle!
1/23/2024
Steven R. VERIFIED CUSTOMER
Law suit pending
1/20/2024
Not Provided. VERIFIED CUSTOMER
I don’t have a ford.
1/12/2024
Andres C. VERIFIED CUSTOMER
10/10. Thanks to Travis!
12/22/2023
Emmett S. VERIFIED CUSTOMER
TRAVIS WAS GREAT LOVED THE SERVICE!!
12/14/2023
Annette B. VERIFIED CUSTOMER
Luke provided amazing customer service. He recommended services I needed to keep my vehicle running smoothly. His friendly personality and demeanor made me feel comfortable to bring my vehicle back for upkeep services. Thank you Luke
12/9/2023
Teri M. VERIFIED CUSTOMER
The cat died in a giant cloud of smoke 20 miles after pickup and every thing that was wrong with it is still won't. Parts not put back on after repairs, clips broken not replaced.
Car has been hitting but issues since purchase, this is just the next chapter in a money pit lemon of a car.
Travis has been great to work with but this car is a giant POS
12/7/2023
Afini D. VERIFIED CUSTOMER
Xavier is always professional and communicates what’s going on in timely manner. Very pleasant to work with
11/23/2023
Pam H. VERIFIED CUSTOMER
In and out in one day. Problem solved ????
11/22/2023
Jeff J. VERIFIED CUSTOMER
Xavier is a great advisor. I appreciate his willingness to go above and beyond for his customers. Thank you.
11/21/2023
Virginia O. VERIFIED CUSTOMER
He was very professional and kept me informed.
11/20/2023
Steve T. VERIFIED CUSTOMER
I already responded but I think the system erased my input. Travis did a great job of keeping me informed and strategically working with the warranty company to cover the abs module replacement. I appreciate Autohouse waiving the $100 copay. I had my explorer in for repairs this summer and Xavier and Luke were also great. I am so impressed with the quality of vehicles you sell and the after the sale service you provide. I heartily recommend Autohouse to my friends.
11/17/2023
Ryleigh S. VERIFIED CUSTOMER
Never have any issues with this company or its employees! Thank you all so much.
11/17/2023
Robert M. VERIFIED CUSTOMER
Was told 90 minutes to do the service, and that exactly how long it took. Thank you for being prompt, which allowed me to continue my day on schedule.
11/13/2023
Wendell J. VERIFIED CUSTOMER
He was very professional and vehicle was serviced in a timely manner.