Jerrod's exemplary customer service attitude and manners were superlative. My sincere compliments on his utmost professionalism and courtesy. Thank- you very much.
Frances Sexton
7/29/2023
Moree L. VERIFIED CUSTOMER
I will be busy for a week, but will complete the survey when I can.
Thank you. Moree
7/28/2023
Patricia R. VERIFIED CUSTOMER
Everyone was very nice
7/28/2023
William M. VERIFIED CUSTOMER
You’re service is above average
7/28/2023
Clyde H. VERIFIED CUSTOMER
Did not tell me "toe" was out in rear. Said every thing was okay.
7/28/2023
Dora P. VERIFIED CUSTOMER
Professional yet friendly service. Explains things well. No pressure. Just truth.
7/28/2023
Rebecca H. VERIFIED CUSTOMER
Jarrod is always so helpful and best service with a smile.
Becky Harris
7/28/2023
David R. VERIFIED CUSTOMER
Ron addressed several concerns I had regarding my vehicle's appropriate replacement battery,in order to supply the required power to run all of the onboard safety systems.
7/28/2023
Peter S. VERIFIED CUSTOMER
Please don’t put words in the customer ‘s mouth.
7/28/2023
Barry R. VERIFIED CUSTOMER
Always great friendly service. Wouldn’t go anywhere else
7/27/2023
Dustin A. VERIFIED CUSTOMER
Above and beyond service
7/26/2023
Jana H. VERIFIED CUSTOMER
I get a new Honda CR-V last year I have 7 thousand miles on it I had my first a flat tire on the highway. When we change it it had a plug in it the guy said it was fixed before. I said it could not be I never fixed it when I went for an oil change couple days later I spoke to your branch manager. I said I never fixed the tire before I got the car with used tires. He called me a liar he said they didn’t do and he can’t guarantee that I’ll new tires with my new car. So he will not give the money to the new tire that I had to buy to get home. I will be calling Honda and consumer services.
7/26/2023
Richard L. VERIFIED CUSTOMER
Great service
7/26/2023
Christine N. VERIFIED CUSTOMER
Excellent service
7/26/2023
Olivia C. VERIFIED CUSTOMER
Well done job
7/25/2023
Alberto V. VERIFIED CUSTOMER
evethin was great thanks.
7/25/2023
Brian S. VERIFIED CUSTOMER
Outstanding service!!!
7/25/2023
Crystal N. VERIFIED CUSTOMER
Our “advisor” first told my husband that it needed an oil change, like he had to pay for it! So my husband told him no it’s covered. He told my husband he must’ve typed in the number wrong. Then he tried to tell him that the fluid levels needed to be checked, like he had to pay for it! So, my husband told him no that’s covered! Then he told my husband that he didn’t scroll down far enough! Our car is fully pre-certified, and we are not supposed to pay for any maintenance things like that for seven years!
All he had to do was look at our service contract, and all the information is right there. He should have known without us having to tell him that. That was the whole reason for our service maintenance visit after the first year! Finally, he got it all together, and other than that, the service was great!!