Toby was very professional in a timely manner his sense of urgency guided him well.
12/10/2024
Albert F. VERIFIED CUSTOMER
Been purchasing and servicing all my Honda vehicles for decades at Vatland Honda. I’ve always been impressed with their customer service.
12/10/2024
Lawrence S. VERIFIED CUSTOMER
Excellent customer service!!
12/10/2024
Francis G. VERIFIED CUSTOMER
Very professional
12/10/2024
Makayla M. VERIFIED CUSTOMER
I am very upset with the fact I saw my vehicle fly past the window. Watched my car being driven like someone stole it. Flying through the parking lot. It wasn’t just mine it was other customers cars too. That is very unnecessary. Also don’t understand why they are always trying to get as much money out of me as they can. That is insane there is always somthing wrong. When I bring it one time that the next it’s not bad. I only ever bring my car here. But this was definitely the last. I had the best experience buying my car there. But the service department has made me never want to come back.
12/9/2024
Russell M. VERIFIED CUSTOMER
Jarrod was professional and efficient. Setting up the appointment for the purpose of replacing a part due to a recall on my CRV hybrid was easy. My only complaint is that I did not receive any documentation showing the work that was performed. I plan to go back to the dealership and get that document.
12/8/2024
Sara D. VERIFIED CUSTOMER
Kevin was very helpful . Explained all the work we needed and kept us advised on work being done.
12/8/2024
Eileen W. VERIFIED CUSTOMER
Great Service
12/8/2024
Bruce G. VERIFIED CUSTOMER
Awesome maintenance and lounge staff.
12/8/2024
Plinie T. VERIFIED CUSTOMER
Jarrod is always kind and professional.
12/8/2024
Gilma J. VERIFIED CUSTOMER
Jarrod is a wonderful person I’m so grateful with him. Everyone very nice and Kind.????????????
12/8/2024
MITCH S. VERIFIED CUSTOMER
Always good service at your dealership.
12/8/2024
Peter H. VERIFIED CUSTOMER
My issue is not with my service provider, rather with Honda USA and Honda Canada.
12/7/2024
Althea C. VERIFIED CUSTOMER
Blane is awesome.
12/7/2024
Norman S. VERIFIED CUSTOMER
Unnecessary service was performed. I was led to believe replacing the coolant was necessary for the B 15 service. The fluid change was not necessary. No one tested the fluid to see if it was in anyway degraded before changing. I was planning on connecting with Honda to get some type of compensation for the unnecessary service. John is a nice person, but I believe he is motivated to generate sales by convincing customers of unnecessary service.
12/7/2024
Doreen R. VERIFIED CUSTOMER
John is always very friendly, knowledgeable and helpful every time he assists me when I bring my car in for service.
12/7/2024
Diana S. VERIFIED CUSTOMER
Always satisfied with service here except yesterday I waited almost 3 hours for an oil change and tire rotation. I guess whoever was working on my car had an emergency but didn’t let anyone know so I had to wait with my toddler who was not happy to be there for that long. Communication was definitely not it
12/7/2024
Jeffery C. VERIFIED CUSTOMER
Jarrod and the whole Honda dealership are very professional.
12/7/2024
GREGORY D. VERIFIED CUSTOMER
Brought my 2025 in for one of the two recalls I have, met with Toby to correct the issue. Wait time was less than projected and upon completion Toby showed me what test the technician completed. Toby was pleasant and very informative.
12/7/2024
Linda W. VERIFIED CUSTOMER
Wonderful customer service and just the nicest employees ever.