Vatland Honda Auto Repair Service

I have always had a very professional and good experience with John and he has always been considerate th my needs.( I would buy another Honda next yr because the car is a great running car with no issues, and most of all because John and your service is great!

Excellent service

John is always professional and he has excellent people skills. He lets you know what you need for your vehicle, explains your options, but never pressures you. He's definitely an asset to Vatland Honda.

He is quick and friendly

Was completely satisfied with the service and John was extremely helpful beyond what I have experienced before. Big thanks to John ????????

Great management & service advisor! Thank you guys

The service was excellent

Very pleased with the service from Vatland, and also pleased with how Kevin took time to explain everything to me.

He’s great. I’ve dealt with some bozos before but John’s the best!

Everything was excellent.

John was great as always. Too many surveys!!!

Thank you for the excellent service advice and work performed on my car.

Explained very clearly what additional work was needed on my vehicle. A very polite and courteous professional

Kevin kept me well informed on service needed and costs. I like your new video inspection of the car.

I liked the attention of Mr. Toby, very kind at all times!!!

John is great!

Jon taken care of with complete comperence.

Service was great as always

the service received today was excellent. Toby is genuinely friendly and efficient.

I am very unhappy with my recent service at Vatland. Back in late June I retuned home from 3 months away to find my car had been infested with rats and wouldn’t start. I had my car towed to Vatland. Two weeks and $4,000 later they had it fixed and running. Yesterday I went in for an oil change and my service manger came out and said they found another old rat nest in my a/c unit. There was rat skeleton in it so it was not a new nest. My right rear turning signal was also out and a bulb did not fix it. I’ve noticed the right signal in the car goes reallly fast for a right turn since I picked it up from the original service but didn’t realize the light was out. I was told a new bulb didn’t fix the issue so it might be more rat damage. $105 out of pocket to go home with that issue not resolved and I go back Monday for another diagnostic, $125 to start. If another electrical harness issue could be in the thousands again. I am very upset. Why did they NOT check out my ENTIRE car the first time to make sure everything was right? They had my my car for two weeks and I had to rent a car and pay for Ubers. I am a senior citizen on a fixed income and this is brutal that I may have to go through all that again. I am thoroughly disappointed with the half **** (excuse my language but I am upset) way my car was treated after I bought the car there and have always serviced it there. My loyalty has been dealt a serious blow. I hope there is some way to do something to help me with this issue. I don’t expect a freebie but I do feel this should have been addressed at the orignal service. The manager did his job but offered me no solutions other than just pay up. I really am disheartened that this is where my 9 year relationship with Vatland Honda has come.