Everyone was very nice and professional. I enjoyed the complementary coffee and cookies. Barbara was so nice.
8/7/2024
Richard L. VERIFIED CUSTOMER
Very satisfied with my visit yesterday, courtesy and professional was Kevin’s action all the time, a great asset for Vatland
8/7/2024
James C. VERIFIED CUSTOMER
Service was great, as usual.
5 Stars for Jarrod.
8/7/2024
John S. VERIFIED CUSTOMER
Always a great experience here I would highly recommend them
8/7/2024
Ruth A. VERIFIED CUSTOMER
Toby was very helpful and nice
8/7/2024
Joanne M. VERIFIED CUSTOMER
Very happy with the service
8/7/2024
Brandon G. VERIFIED CUSTOMER
Superb service from Kevin - a terrific representative of the dealership in every way.
8/7/2024
Lauren M. VERIFIED CUSTOMER
Great efficient service
8/4/2024
Susan H. VERIFIED CUSTOMER
Jarrod is the reason I keep buying Hondas!
To be able to trust my Service Rep is my number one reason for car brand loyalty!
8/4/2024
Lon M. VERIFIED CUSTOMER
Great service
8/3/2024
Gina B. VERIFIED CUSTOMER
It was a long wait.
8/3/2024
Carmen S. VERIFIED CUSTOMER
Very please with the job.
8/3/2024
Beth P. VERIFIED CUSTOMER
Kevin did a great job
Your service procedures are not customer friendly
I had issues I wanted addressed and your protocol prevented that
I would not be interested in purchasing and dealing with your service
Protocols
I am considering contacting Honda Corp myself
8/3/2024
Robert S. VERIFIED CUSTOMER
Jarrod was excellent! Courteous, efficient and professional!
Quality performances
8/2/2024
Denham E. VERIFIED CUSTOMER
Very good
8/2/2024
Dora P. VERIFIED CUSTOMER
Very professional young man.
8/2/2024
Stuart S. VERIFIED CUSTOMER
Na
8/1/2024
Alfred P. VERIFIED CUSTOMER
Jarrod was fine. The problem I have is with how you process payments. I could not use my debit card via Apple Watch as he said your system didn't recognize the card as a debit card and charged a processing fee. I don't carry the physical card for security purposes. Other vendors accept the debit via Apple Watch with no issue. The choices offered were to process the transaction as a credit card and pay the 3% fee or to go home and return with the physical card and process the payment. I paid the fee of about $3.00 and left with a bad taste in my mouth regarding this systemic failure. Jarrod knew that this was a problem. So, this was not the first time that this has happened. A better solution would have been for you to absorb the $3 fee and fix the problem on your end. Apparently, Jarrod didn't have the authority to offer said solution. This tells me that there is a failure of leadership and your words of being committed to achieving my complete satisfaction ring hollow.
8/1/2024
Genise C. VERIFIED CUSTOMER
Toby is very kind, he delivers great service and I’m very satisfied with service from Vatland Honda
8/1/2024
Gladis O. VERIFIED CUSTOMER
I always take my vehicle to Honda Dealer. They are the best and very trustable. Always come out satisfied with my customer service staff.