Bill is the best service advisor I ever had. He services 3 cars in my family. Main reason I bought from this dealership is Bill.
3/27/2023
James P. VERIFIED CUSTOMER
Thank you Garrett.
3/27/2023
Luis R. VERIFIED CUSTOMER
Great customer relationship
3/27/2023
Mike B. VERIFIED CUSTOMER
Polite. All staff involved were helpful.
3/27/2023
Michael Z. VERIFIED CUSTOMER
I was disappointed that at after I paid my invoice and left I did not utilize coupons that I had received in a email from the dealership. It should be a common courtesy at checkout for the individual closing the tab to ask customers if they have any coupons they’d like to use. It’s a no brainer that dealership services are marked up higher than other places and I still have paid my hard earned money to support this dealership because I trust that you know the Toyota brand better and know what is best for my vehicle. I also requested a courtesy car wash that left my vehicle more spotty from the soap residue. Clearly it was just ran through the wash with no attempt to wipe it down. I wasn’t expecting a full detailed car wash but at least something to make the outside more presentable. Customers that choose dealerships for their services do it for the trust and quality and this visit did not exemplify that. I understand the times right now with the economy and struggle of staff shortages but company’s still need to attempt to make the customer experience top notch.
3/27/2023
Marcos P. VERIFIED CUSTOMER
I received great communication from my provider!
3/27/2023
Lance W. VERIFIED CUSTOMER
Bye
3/26/2023
Charles K. VERIFIED CUSTOMER
Gre a t
3/26/2023
Rebecca F. VERIFIED CUSTOMER
Thank you Bill Toyota is the Best.
3/26/2023
Constantine A. VERIFIED CUSTOMER
Corey did a great job. It was done in a timely fashion and I left satisfied
3/25/2023
Mira D. VERIFIED CUSTOMER
Very nice and polite informative and helpful person
I have great experience
3/25/2023
Harold W. VERIFIED CUSTOMER
Rock solid.
3/25/2023
John F. VERIFIED CUSTOMER
Bill Vermilyea was an excellent advisor and provided me a great experience during my visit. He explained everything to me and gave me recommendations that really helped me during my visit. The dealer was very busy and he was checking on everyone and making them feel like a vip client. I plan on making Bill my full time advisor every time I schedule an appointment now. He is an asset to Toyota.
3/25/2023
Melissa T. VERIFIED CUSTOMER
Pearce was amazing. He really helped me !!!
3/25/2023
Michael B. VERIFIED CUSTOMER
Kindness
3/25/2023
Tuan N. VERIFIED CUSTOMER
The service was great. Thank you so much for your help.