Want to trade 2021 Toyota sequoia Limited and want to buy Kapstone 2024.
8/22/2024
Jillie B. VERIFIED CUSTOMER
Christian was very helpful, he did everything for us,he got some things done,that I couldn't get done, he made it happen for us,especially my little boy, HE IS A HUGE ASSET TO THE COMPANY, I NEVER MET A PERSON MORE HONEST,& HE DOSEN'T FORGET, TELL THIS TO WHOEVER THE HEAD HONCHO IS OVER THERE????????????????
8/22/2024
Eric M. VERIFIED CUSTOMER
Polite, and professional. Fantastic service
8/22/2024
Brady H. VERIFIED CUSTOMER
Thank y’all for taking care of my car
8/22/2024
Toki T. VERIFIED CUSTOMER
Mr. Blue Manuel was very courteous, professional and knowledgeable. Appreciate his assistance with getting my vehicle fixed. Very impress with all staff and the environment in waiting area. Highly consider dealership for future business. Thank you
8/22/2024
John B. VERIFIED CUSTOMER
Gavan was very professional.
8/22/2024
Christopher S. VERIFIED CUSTOMER
Keep doing what you’re doing with your service department because I enjoy visiting.
8/21/2024
Cynthia B. VERIFIED CUSTOMER
Blue Manuel goes above and beyond to serve. Thanks.
I do miss the shuttle. It cost $30 for Uber. Yikes. ????
8/21/2024
Fredman H. VERIFIED CUSTOMER
Efficient service
8/21/2024
Dennis V. VERIFIED CUSTOMER
Timely and friendly
8/21/2024
Bonnie C. VERIFIED CUSTOMER
You always take great care of my car in a respected and timely manner. It is comfortable to wait for the car in the showroom area. Gavin was so helpful and knowledgeable about the services provided! This was my first experience with Tarver Toyota and it has always been wonderful. Thank you for the great service and feedback with information. God bless Yall ??????
8/21/2024
Jenesh J. VERIFIED CUSTOMER
Thank you ????
8/21/2024
Nathan T. VERIFIED CUSTOMER
Under promised and over delivered. Quick turnaround and easy process. Thanks
8/21/2024
Gregory W. VERIFIED CUSTOMER
I would like to thank the Tarvers for supporting our community, that’s why I chose to use them today for my car wash and inspection.
Sincerely Greg Ware
8/21/2024
Jason R. VERIFIED CUSTOMER
What is the point in having an appointment when it takes hours for my vehicle to be actually placed in a bay to be serviced/checked? for a potential warranty claim. And I wonder how much longer would I have waited past my appointment time had I not followed up at the two hour mark. Other vehicles that just show up ahead of their appointment time or no appointment should not be placed in a bay ahead of mine. What even is the point of an appointment if my entire day off work is wasted waiting for a non-answer that is likely going to cost me money to remedy despite said issue being reported to the agent prior to going over 12000 miles for a vehicle I've owned for 8 months. This experience has me considering whether to continue with the Toyota brand if this is the level of service and consideration after four consequetive vehicles. This is also the second time I've visited the dealership for the same issue.
8/21/2024
Deborah C. VERIFIED CUSTOMER
Great job done!
8/21/2024
Amie C. VERIFIED CUSTOMER
Time was a little longer today than usual, but the work was still quality and thorough. Basic 40K miles check but when something else what noticed that needed attention, I was notified and the part was replaced. Still happy with the service, Lake Charles Toyota. Keep up the good work!
8/21/2024
James N. VERIFIED CUSTOMER
You do not need to contact me because I did tell Brant and asked him to pass it on. Your system does not notify me in a timely manner when my car is ready. This is the second time that has happened. I’m pretty sure that the car had been ready for an hour or two when I finally called. 15 minutes later I got a text saying it was ready. I don’t find that to be satisfactory.
8/21/2024
James H. VERIFIED CUSTOMER
Christian was very knowledgeable about the add ons I wanted for my new truck and kept me informed thru the whole process. Excellent service.