Even with appointment took almost three hours to get oil change done
8/17/2024
Darla O. VERIFIED CUSTOMER
Had an issue but it was resolved completely
Kory took care of me and Jeremy took care of the issue
I have referred many people to LAKE CHARLES TOYOTA
Trying to get my son to get a truck from here
Thank you Kory and Jeremy
8/17/2024
Michael C. VERIFIED CUSTOMER
Mr. Nunez did an excellent job and took care of us. However when I got my car back, The people who serviced my vehicle may have accidentally or carelessly scratched my steering wheel on the left side.When I left I felt the cut/roughness where I normally hold my steering wheel. I took pictures and Mr. Nunez is looking into the situation.
8/17/2024
Matthew M. VERIFIED CUSTOMER
Oil change took 1.5 hours. And 2.5%. up charge because I used credit card. Unacceptable. I’ll be buying my next Toyota at Bubba Oustalet.
8/17/2024
Kaylex J. VERIFIED CUSTOMER
Satisfied with Tony. He gave me the best answers he could to my questions. Appreciate his services. Thanks Tony
8/17/2024
Troy M. VERIFIED CUSTOMER
Great service as always
8/17/2024
Troy M. VERIFIED CUSTOMER
Very fast. Very friendly.
8/17/2024
Michael T. VERIFIED CUSTOMER
Someone in your service department stole my expensive radar detector.
8/17/2024
Ditre D. VERIFIED CUSTOMER
Great service as always
8/17/2024
Randall H. VERIFIED CUSTOMER
Length of time required
8/17/2024
Annie M. VERIFIED CUSTOMER
Good and professional.
8/17/2024
Charles L. VERIFIED CUSTOMER
Staff is always pleasant each time we come in for service and takes great care of our needs.
8/17/2024
Rebecca S. VERIFIED CUSTOMER
Outstanding and awesome customer service
8/17/2024
Shanna T. VERIFIED CUSTOMER
Brant did fine. No complaints about him.
8/17/2024
Kenneth F. VERIFIED CUSTOMER
All went well.
8/17/2024
Thomas L. VERIFIED CUSTOMER
Awesome.
8/16/2024
James L. VERIFIED CUSTOMER
He was courteous and professional. Explained everything going on with my vehicle as it was being done.
8/16/2024
Sharon B. VERIFIED CUSTOMER
Michael Guillory always provides exceptional Guest Service with a smile. Thanks for always making my experience a great one.