Best service every time. Christian Tarver is incredible at his job and always goes above and beyond to make sure I feel taken care of. I love knowing my truck is reliable not just because it’s a Toyota, but because I have a team of people making it so.
Love LCT and the people that make it happen. Thank y’all
8/15/2024
Gina L. VERIFIED CUSTOMER
Everyone at Lake Charles Toyota has been professional and courteous toward me. I recommend everyone I know to buy their vehicle from them. Thank you.
8/15/2024
Barbara M. VERIFIED CUSTOMER
Too long. No updates. No action where they were with my Highlander. No one told me what was wrong with my glove compartment. I would have liked to have been told. Maybe the was something I could avoid in the future.
8/15/2024
Christie F. VERIFIED CUSTOMER
I was disappointed that I had $676 worth of work done and I didn’t get a free car wash at the new car wash. Also, when I tried to pay with my credit card, I had to pay $20 fee because they charge me a 3% fee for using my credit card, which is very wrong considering most of the time when people have a lot of mechanic work done they need to put it on a credit card that needs to be adjusted and fixed.
8/15/2024
Robert C. VERIFIED CUSTOMER
I really enjoyed Gavan and the guy he was training! I really wish I could remember his name, because I interacted with him more than Gavan.
8/15/2024
Bonnie L. VERIFIED CUSTOMER
Disappointing. 2.5 hours for a tire rotation. No communication, never met this service rep until post- service. When they brought my vehicle the air filter was on the seat and glove box on the floor. Lesson learned— only trust Michael Guillory service rep
8/15/2024
Karla S. VERIFIED CUSTOMER
Very friendly staff and the service was quick .
I was very impressed with everything today.
This is my first Toyota and my first service visit. I was very pleased ????
8/15/2024
Cameron T. VERIFIED CUSTOMER
Hello this is Cameron, I think the service was A+
Just about everyone I encountered was friendly. And when asked if I needed assistance. They would either go find a solution or point in the direction.
You guys honestly are comparable to Chick Fil A in terms of customer service. So overall I had a pleasant visit
8/15/2024
Fannie S. VERIFIED CUSTOMER
Fast, courteous, respectful. Explained everything to me and answered my questions with confidence.
8/14/2024
Rawl B. VERIFIED CUSTOMER
I have been dealing with you all from the first Tundra build and I’m still coming back to you all that says a lot love you guys
8/14/2024
Prativa M. VERIFIED CUSTOMER
Of Toyota is very customer oriented.
8/14/2024
Ronald C. VERIFIED CUSTOMER
Friendly staff. Finished when promised. Popcorn was delicious
8/14/2024
Rick F. VERIFIED CUSTOMER
Extremely overpriced and the service ****! Definitely not what is was in 2014 when we bought our 4 runner.
8/14/2024
Tana P. VERIFIED CUSTOMER
Great service !
8/14/2024
Guy M. VERIFIED CUSTOMER
excellent service. thank you
8/14/2024
Tommie S. VERIFIED CUSTOMER
The staff is fabulous but the wait was 4 hours to replace one mud guard.
8/14/2024
Robert S. VERIFIED CUSTOMER
Excellent service
8/14/2024
Clara P. VERIFIED CUSTOMER
Thank you for having a very pleasant pla e to wait.