Matthew Hicks got the job done and the mechanics didn’t take long.
2/15/2025
Richard C. VERIFIED CUSTOMER
Matt is a true service advisor which is saying a lot.
2/15/2025
Carolos S. VERIFIED CUSTOMER
Great service.
2/15/2025
Kevin B. VERIFIED CUSTOMER
Excellent and professional..
2/15/2025
Kenneth C. VERIFIED CUSTOMER
LOVE MY TOYOTA TACOMA!!!
2/15/2025
Brenda D. VERIFIED CUSTOMER
Service advisor was friendly, courteous, and professional, but your service department left my car running and allowed another customer to get in my car and drive away. They did not realize the mistake until I could not find my car. They called the customer to bring my car back.
2/15/2025
Kenneth F. VERIFIED CUSTOMER
None
2/15/2025
Jacqueline H. VERIFIED CUSTOMER
Terrible experience
2/15/2025
Jamie M. VERIFIED CUSTOMER
Thanks for making it easy!
2/15/2025
Steven P. VERIFIED CUSTOMER
Would love to see a service center open in Sulphur, LA
2/15/2025
Marilyn C. VERIFIED CUSTOMER
Geat customer service
2/15/2025
Randy B. VERIFIED CUSTOMER
Always a pleasure dealing with Lake Charles Toyota
2/15/2025
Patricia H. VERIFIED CUSTOMER
Promptly helped. They handled it well.
2/15/2025
Jude D. VERIFIED CUSTOMER
Job well done by the Advisor and service department
2/15/2025
Victoria H. VERIFIED CUSTOMER
Michael has the best personality. I was delighted to meet him in person. He walked me through any questions I had with patience and courtesy and kindness. An extraordinary young man. Thank you so much.
2/15/2025
Scotty F. VERIFIED CUSTOMER
Clay Hebert was extremely nice, professional, and friendly! I always feel comfortable at LCT!!!
2/15/2025
Kayla L. VERIFIED CUSTOMER
Great Service Experience
2/15/2025
Jesse P. VERIFIED CUSTOMER
None
2/15/2025
Thomas S. VERIFIED CUSTOMER
Mr Hicks was very good. However, when I got home I found the cover to the cabin air filter had not been replaced but was on the floor. This sloppy work is not the level of quality I have come to expect from Lake Charles Toyota.
2/15/2025
Willis L. VERIFIED CUSTOMER
Excellent service from an excellent team member! Thank you, Gavan!