Thanks for everything. Love doing business with Lake Charles Toyota!
2/4/2025
Cassandra C. VERIFIED CUSTOMER
Great job as always! Pleasure working with Matt
2/3/2025
Ronald W. VERIFIED CUSTOMER
I can't say enough good things about Clay. He was was so very helpful and genuinely interested in me as a customer and the issues I was experiencing with my vehicle. He was very informative in helping me understand the problem and very patiently and thoroughly answered all of my questions. Thank you, Clay!
2/2/2025
Kay C. VERIFIED CUSTOMER
The problem wasn’t with Michael Guillory, it was the fact that I made an 11 o’clock appointment weeks ago for today And since I live two hours away, I had to stay and wait for it to be serviced and when I went to check at 12:30 To see what was taking so long I was told it hadn’t even made it to the service guy yet. I didn’t leave the dealership until 1:15!
2/2/2025
Gabriel P. VERIFIED CUSTOMER
Great job. Beautiful work
2/2/2025
Courtney C. VERIFIED CUSTOMER
Michael and the whole team is amazing!! Couldn't imagine shopping or servicing my vehicle anywhere else!!!
SWLA is blessed to have this Toyota team!!
2/2/2025
Kenneth H. VERIFIED CUSTOMER
Very efficient
2/2/2025
Elizabeth M. VERIFIED CUSTOMER
Mr. Wilson and Mr. Strube were excellent representatives of Toyota of Lake Charles.
Elizabeth M
2/2/2025
Jeffery G. VERIFIED CUSTOMER
thank you
2/2/2025
Christopher L. VERIFIED CUSTOMER
My service was great. I was treated wonderfully by Gavin, Clay, and all of those I interacted.
2/2/2025
Sinnasamy N. VERIFIED CUSTOMER
I have been a grateful customer of Lake Charles Toyota since 2013.
Many thanks
2/2/2025
Erin W. VERIFIED CUSTOMER
very nice and accommodating. appreciated how patient and kind he was when answering all of my questions.
2/2/2025
Charnise S. VERIFIED CUSTOMER
When I first arrived and asked questions regarding an alert with my car, she was very short as if I was bothering her and she left my car running and went back inside after asking me to get out of my car. She was nice when I was picking my car up though.
2/2/2025
Nolan D. VERIFIED CUSTOMER
Excellent
2/1/2025
Carla M. VERIFIED CUSTOMER
Excellent to deal with. I will ask for him always. He was VERY helpful
2/1/2025
Charmaine S. VERIFIED CUSTOMER
Every time we go to Toyota for service, there is some Miss Hamp that the technician seemingly forgets. When they work on my wife’s car tires, they never put the valve caps back on. I have to pay $90 for my oil changes and every time that happens, the technician will leave a trash cup to drain the oil from the filter and leave the trash cup embedded in my engine. These occurrences have happened several times well Toyota if you know us by our name, can you at least get the job right so from now on when I go back I will lift up the hood. At the drive up to see if everything is OK under my hood.
*** so continue to raise your expectations!
2/1/2025
Julie D. VERIFIED CUSTOMER
Thank you Michael
2/1/2025
Pamela G. VERIFIED CUSTOMER
Very prompt and efficient. Made me feel comfortable and service was excellent. Thanks for caring
2/1/2025
Louis S. VERIFIED CUSTOMER
I appreciated the level of service that Mr. Hebert provided. He kept me apprised of what was being done to service my vehicle and even apologized for the length of time that was spent taking care of it. That would have been my only complaint, was the amount of time it took to complete the service; although I do understand why it happened. Thank you for taking care of our vehicle!