Thank you very much for the excellent and prompt service that was provided by Lake Charles Toyota! I am completely satisfied with the repairs that were made to my car and the exceptional assistance from the staff! Mr. Barton Lege, my Service Advisor, was extremely professional, kind, and helpful! It is obvious that the Lake Charles Toyota Dealership is the best! Thank you Lake Charles Toyota!
2/1/2025
Alaina D. VERIFIED CUSTOMER
My vehicle is still in the shop but Gavan has been great at communicating and knows what he’s talking about.
2/1/2025
Jack T. VERIFIED CUSTOMER
Very professional, and to the point. I was in and out in a very timely manner.
2/1/2025
Patsy W. VERIFIED CUSTOMER
Very nice & professional
2/1/2025
Amanda H. VERIFIED CUSTOMER
Gavin was great.
2/1/2025
Kelly D. VERIFIED CUSTOMER
Great to deal with
2/1/2025
Linda S. VERIFIED CUSTOMER
One and a half hours for an oil change is too long
1/31/2025
Penny T. VERIFIED CUSTOMER
Thanks Michael!
1/31/2025
Todd W. VERIFIED CUSTOMER
Matt Hicks got my car in and out very quickly and it was repaired accurately. I appreciate his professionalism. He is my go to guy I will always use him.
1/31/2025
Karen C. VERIFIED CUSTOMER
Disappointed with wait on recall inspection. No need to call please!
1/31/2025
Carl T. VERIFIED CUSTOMER
Yes very pleased with all the staff Brant was very informative and kept me informed of the process,Thank you Brant !
1/31/2025
Valerie H. VERIFIED CUSTOMER
Michael Guillory has taken care of my vehicles for years. A good guy. An honest guy. Easy to talk to and he listens. Thanks.
1/31/2025
John B. VERIFIED CUSTOMER
The staff was great but it took 2 and a quarter hours to do a 15 job
1/31/2025
Loan T. VERIFIED CUSTOMER
Love Matt. He's excellent!!! Always goes above and beyond to get the work done. Highly recommend!
1/31/2025
Janardanan U. VERIFIED CUSTOMER
We loved our experience. Caven was such a great person to deal with. Ricky was good too. Keep it up. You guys will sell a lot of cars because of the way you do things. Everything was fast, easy and friendly.
1/31/2025
Mary M. VERIFIED CUSTOMER
Very professional and friendly
1/31/2025
Cynthia C. VERIFIED CUSTOMER
????Unfortunately the same dashboard icon indicating an engine issue came back on within minutes of leaving with my vehicle. I sent texts with screenshots around 3:30pm. I later followed up by phone leaving a message for a callback from Mr. Nunez. However I did not get a call by close of business.
1/31/2025
Mary C. VERIFIED CUSTOMER
I had a great experience with the Service Department @ Toyota Dealership. They did everything possible to get me back on track with my Automobile ???? Truly A Blessing ???????? Mr. M. Guillory Service Advisor, Thank You