THE STAFF IS AMAZING!! I WILL NOT BUY ANYTHING BUT TOYOTA. THANKS FOR EVERYTHING YALL DO FOR ME.
1/31/2025
Celinda A. VERIFIED CUSTOMER
Angela gives great customer service, and always attentive to any questions or concerns I have. She is very prompt in finding out answers. Thank you, Angela
1/31/2025
Brian V. VERIFIED CUSTOMER
Michael is very kind,friendly, knowledgeable and professional.
1/31/2025
Delores B. VERIFIED CUSTOMER
I had the best service. I always have the best service at Toyota and that's why I will continue on bringing my vehicles there . God bless and keep up the good work
1/31/2025
Julie D. VERIFIED CUSTOMER
My Costa sunglasses were removed from the case and replaced with cheap ones. I noticed the substitution as soon as I got in my car because the case was zipped and I always leave it open. I let the manager know immediately and am waiting to hear back after the cameras have all been reviewed. Very disappointed in this as I have always left them in my car when it’s serviced and have never had any problems. By the time I left this evening I had spent over 2 hours there so not the best afternoon.
1/31/2025
Joe G. VERIFIED CUSTOMER
While traveling, our tundra suddenly showed us some confusing warning lights. We made an appointment for the next morning from our hotel in Lake Charles. Matt quickly addressed the issue and made us feel at ease. He was very compassionate, competent and professional. He set us up with a Toyota rental (Tacoma), as a part had to be ordered for the fix, he even suggested a restaurant or two. He contacted us when the truck was ready and explained everything. Thanks Matt, for getting us back on the road. He is a true asset to Toyota! BYW, the restaurant, excellent choice!
1/30/2025
Hollie S. VERIFIED CUSTOMER
It’s the reason I continue to do business with the dealership
1/30/2025
Theresa L. VERIFIED CUSTOMER
Matt Hickman is top notch service representative! He goes above and beyond to help you!
1/30/2025
Thomas C. VERIFIED CUSTOMER
Service was completed in a timely manner.
1/30/2025
Steven T. VERIFIED CUSTOMER
Very nice people!
1/30/2025
Darrell M. VERIFIED CUSTOMER
Clay Hebert was friendly and very professional
1/30/2025
Marshall S. VERIFIED CUSTOMER
Great service great people!
1/30/2025
John M. VERIFIED CUSTOMER
Great service
1/30/2025
Miosha B. VERIFIED CUSTOMER
Thanks for the excellent service support.
1/30/2025
Amber E. VERIFIED CUSTOMER
Amazing customer service. Quick to respond to any of my questions or concerns.
1/30/2025
Janet G. VERIFIED CUSTOMER
Everyone was polite and courteous ! Appointment was on time also ! Best service ever !
1/30/2025
Russel B. VERIFIED CUSTOMER
Everything was taken care of & much kindness was shown to me!
1/30/2025
Melawati A. VERIFIED CUSTOMER
Clay Hebert is a new Service-personnel at Lake Charles Toyota to me. He delivered an excellent service, very informative and helpful throughout the whole process.
1/30/2025
Sandra M. VERIFIED CUSTOMER
Clay is amazing! He is always willling to help and answer any questions we have.