Clay took care of us in a very professional manner. He gave us options concerning the check engine light that came on. Our car is drivable, but we will schedule services needed in a couple weeks. Will call Clay to schedule when we are ready.
1/25/2025
Daniel P. VERIFIED CUSTOMER
Matthew Hicks is always very professional, informative and courteous whenever I visit the service department.
1/25/2025
Christopher A. VERIFIED CUSTOMER
Amberly was very professional and friendly. She took care of my inspection in a very timely manner.
1/25/2025
Polly P. VERIFIED CUSTOMER
Thank you and was very satisfied and good work done in a timely manner and also kept in good communication with me the whole time. Also let me know what u found and what wanted to get done also the price for each individual thing was very very helpful!!!!!!
1/25/2025
Eldon F. VERIFIED CUSTOMER
I enjoy my visits! Thank you
1/25/2025
Kevin G. VERIFIED CUSTOMER
Took a shorter time than was given.
1/25/2025
Donna G. VERIFIED CUSTOMER
Great customer service, they really care about their customers
1/25/2025
Louis T. VERIFIED CUSTOMER
Very friendly and helpful
1/25/2025
Tammy S. VERIFIED CUSTOMER
I appreciate the quality of service I receive every time
1/25/2025
Kenneth S. VERIFIED CUSTOMER
Matthew Hicks A-1 Services Advisor. Lake Charles Toyota is fortunate to have Mr. Hicks as an employee. His experience, expertise and care for his customers is above reproach. Mr. Hicks customer service us OUTSTANDING. Mr. Hicks should be a supervisor.
Mr. Kenneth S
1/25/2025
Luke G. VERIFIED CUSTOMER
Clay was amazing and my oil change and mpi was amazing. Definitely going to keep coming back here to get my car serviced.
1/24/2025
Phyllis B. VERIFIED CUSTOMER
I felt like the check out time took to long.
Also, it took 10 minutes to get my car after I checked out..
1/24/2025
Reed V. VERIFIED CUSTOMER
Really appreciate! The best in town. Thanks Barton.
1/24/2025
Robert D. VERIFIED CUSTOMER
I appreciate yall service good job thanks so much
1/24/2025
John A. VERIFIED CUSTOMER
Always great service! Thanks for getting me in so quickly.
1/24/2025
Jeffery T. VERIFIED CUSTOMER
Your service gave me peace of mind by letting me know my tire was fine even though it had lost air pressure probably due to the subfreezing weather.
1/24/2025
Kelly S. VERIFIED CUSTOMER
Told incorrect price before work was done, that price doubled at pickup. Requested documentation on new/used transmission and told none was available.