Michael is a great manager . He is a hard worker and does all he can to accommodate his customers.
The waiting time to be serviced is usually 2 to 4 hours.
Far 2 long for a simple oil change…
1/18/2025
Katherine H. VERIFIED CUSTOMER
I have had a very bad experience trying to get a factory recall taken care!!I need a member of management to call me A.S.A.P. my phone number is ****-****-xxxx or ****-****-xxxx. I am very frustrated with this company!! I'm sorry I brought a Toyota!! Please call me!!
1/18/2025
Alexis B. VERIFIED CUSTOMER
Very efficient service
1/18/2025
Gene A. VERIFIED CUSTOMER
Clay was great. Kept me informed on the process being things were a little behind, which I understood. Overall experience a 10 out of 10!
1/18/2025
Eric T. VERIFIED CUSTOMER
Always a great experience with Christian. He is very good at communicating and very knowledgeable. He takes pride in taking care of customers!
1/18/2025
Michel F. VERIFIED CUSTOMER
Very satisfied
1/18/2025
Carl S. VERIFIED CUSTOMER
Always satisfied!!
1/18/2025
Charline B. VERIFIED CUSTOMER
Michael is always very professional & answers all my questions. He is a pleasure to work with.
1/18/2025
Charlotte T. VERIFIED CUSTOMER
Very helpful advisor
1/18/2025
Richard C. VERIFIED CUSTOMER
Came in for coolant exchange , windshield replacement, and trim gasket. 4 hours to change a windshield? Remarkable. Confidently, forgot to do the coolant exchange. Now I have to come again to have that done when I scheduled it all for the same day. Top that, they didn't put my antenna back on and had to return to retrieve that. 1st dissatisfaction I have had with you. Sorry it happened.
1/18/2025
Jacque V. VERIFIED CUSTOMER
Thanks
1/18/2025
Tavares B. VERIFIED CUSTOMER
Great service
1/18/2025
Terron V. VERIFIED CUSTOMER
I waited 2 hours after my appointment for my car to be looked at.
1/18/2025
Barry M. VERIFIED CUSTOMER
You guy's are having some issues.I have never been there 2 hours to have my truck serviced.I noticed more service advisors and the same amount of techs. Michael did a fantastic job as always. Please fix the wairing time issue because I have the most confidence in LC toyota which is why I've been shopping here since 2012.
1/18/2025
Curtis D. VERIFIED CUSTOMER
Outstanding dealership
1/18/2025
Rebecca S. VERIFIED CUSTOMER
Great customer service and was very helpful
1/18/2025
Amy T. VERIFIED CUSTOMER
In our initial phone conversation to schedule the appointment, I told Angela that my low oil light kept coming on, and she told me that my vehicle was not due for an oil change, but instead a tire rotation. She asked me if I wanted it done but never mentioned what the cost was or that there would be a cost involved at all. When my husband returned with the vehicle, the oil was changed (which she originally told me it was not due for at this time) and the tires were rotated and they had charged him $30 for it which she never once mentioned I would be charged for. My husband could’ve rotated my tires at home for free bc he knows how to do that. I feel that any cost involved should’ve been disclosed over the phone initially before agreeing to it.
1/17/2025
Gregory S. VERIFIED CUSTOMER
Matt is great and a pleasure to deal with
1/17/2025
Cong B. VERIFIED CUSTOMER
Sure thang.
1/17/2025
Nathan H. VERIFIED CUSTOMER
Barton Lege was very nice and very professional job well done????????????????????????