He was very patient and answered all questions asked
6/9/2023
Judy D. VERIFIED CUSTOMER
Pleasant surroundings
6/9/2023
Pamela R. VERIFIED CUSTOMER
I’m leaving on a trip Monday and frankly don’t have time to deal with it. Fix your issues so that I don’t encounter this type of service again
Even this message is not going through- fix your issues
6/9/2023
Wilson T. VERIFIED CUSTOMER
Michael is such a great person.
6/9/2023
Lamar H. VERIFIED CUSTOMER
Super satisfied. Matthew was a gem.
6/9/2023
Angela H. VERIFIED CUSTOMER
The customer service at Lake Charles Toyota is always excellent
6/9/2023
Kevin L. VERIFIED CUSTOMER
Yo give this man a raise. He knows what he's doing.
6/9/2023
David Culpepper. VERIFIED CUSTOMER
Well pleased work work provided
6/9/2023
Steven G. VERIFIED CUSTOMER
????
6/9/2023
Lauren R. VERIFIED CUSTOMER
Awesome!!
6/9/2023
Harold K. VERIFIED CUSTOMER
Matthew Hicks was professional and courteous. Service is always satisfactory. Also Ricky Wilson was very helpful in the selection of an extended warranty. Ricky is always eager to help us with our needs.
6/9/2023
Charles F. VERIFIED CUSTOMER
AW Broussard is the most professional and comprehensive service advisor I have encounter in my 40 years of experience
6/9/2023
Thomas K. VERIFIED CUSTOMER
It to long for the oil change
6/9/2023
Chad S. VERIFIED CUSTOMER
Excellent service
6/9/2023
Amber B. VERIFIED CUSTOMER
Everyone was nice. Front of house is excellent, but I dont know what was going on back of house. I showed up at 9:10a for an oil change.(it should not take that long for an oil change) Ended up getting 2 back brake pads. I was there over THREE HOURS. went outside to get a friend to pick me up because I was already a half hour late to my own birthday lunch and had guests waiting. As I was sitting there...I see my car parked across the way ready to go. I have no idea how long it was sitting there ready while I was in the waiting room. No amount of free coffee, popcorn or hotdogs can make up for that. I love my neighbors, The Corleys, so I may give it a second chance over there with my new Lexus, but I have to admit, I am really gun-shy. I dont ever want to go through that again.
6/8/2023
Keith R. VERIFIED CUSTOMER
Excellent service manager
6/8/2023
Delana B. VERIFIED CUSTOMER
Service excellent
6/8/2023
Rebecca B. VERIFIED CUSTOMER
Impressive staff and superior service.
6/8/2023
Anita G. VERIFIED CUSTOMER
I was very pleased
6/8/2023
Dean R. VERIFIED CUSTOMER
Matt was great. He got me in and out quickly. He was very personable as well as knowledgeable with the questions I had. It is always a wonderful experience working with the service department of Lake Charles Toyota and the complimentary snack bar is pretty cool too.