Everyone in the service department is friendly and helpful! My experience was fast and easy! Thanks
5/25/2023
Kevin M. VERIFIED CUSTOMER
AW is a professional straight-shooter. I appreciate his honesty and experience.
5/25/2023
Donna M. VERIFIED CUSTOMER
Two hours for just an oil change and tire rotation is a long time to wait especially when you have an appointment and arrive on time.
5/25/2023
Allen F. VERIFIED CUSTOMER
5 star service
5/24/2023
Tyler H. VERIFIED CUSTOMER
Brought my corolla in to get belt changed but is still squeaking. The Rep was nice but if I am bring my car to a dealership for repairs then I expect for my issue to be resolved.
5/24/2023
Bryan T. VERIFIED CUSTOMER
Wrong tires were ordered. I had four Yokohama tires that your dealership installed a few years ago. During my most recent service inspection they suggested that I replace 3 of the tires. I instructed Michael to do so and he ordered 3 Toyo tires…. I did not want Toyo tires; I don’t like them. They do not last as long as the Yokohama tires. So now I have 3 Yoko tires and one slightly used Yokohama tire. Typical **** I get from your service department again and again. Go back and look at the door actuator replacements in my 2012 Tundra. I must have had 6 or 7 replaced over the years. I have another one not working now and you charge me over $500 to repair each one. No I am not happy with your service and will not likely purchase another Toyota product again in the future. I don’t expect anything to come about from this complaint because I have sent several before…
5/24/2023
Sheryl T. VERIFIED CUSTOMER
I went there two times and both times that job was never done right had to get a ride over and over now I'm back again and same problem I get my car back and it's all messed up. That I needed work on my car that really I never need it paid for.
Toyota is crap.
5/24/2023
Deborah D. VERIFIED CUSTOMER
Great service, friendly and very helpful service advisor!
I would not have my car serviced anywhere else except for Lake Charles Toyota
5/24/2023
Ginger K. VERIFIED CUSTOMER
Thank you Brandt for your help today.
Truly appreciate my hometown Toyota !
5/24/2023
Lori D. VERIFIED CUSTOMER
Michael was very helpful, and got me in and out quickly
5/24/2023
Cathy R. VERIFIED CUSTOMER
Yes- disregard the other survey. The tires were at the same pressure.
5/24/2023
Glenna M. VERIFIED CUSTOMER
He is absolutely great!!
5/24/2023
Jutina S. VERIFIED CUSTOMER
I appreciate the professionalism and friendliness of everyone today. They really seemed to be trying to help me. LOVE the snack bar. LOL Thanks.
5/24/2023
Delphine C. VERIFIED CUSTOMER
I was pleased with the service. Christian Tarver was helpful, informative and pleasant.
5/24/2023
Sallie D. VERIFIED CUSTOMER
Love my car , not interested in a trade in. Pleased with the service at your plece
5/24/2023
Rena B. VERIFIED CUSTOMER
Been a satisfied customer for a long time. Thanks
5/24/2023
Alexander B. VERIFIED CUSTOMER
Great service. Friendly and fast. I waited at the dealership, and the new surroundings (snack bar, live music!) were wonderful.