Michael rocks he is very attentive, and very helpful
5/10/2023
Yusnaimy V. VERIFIED CUSTOMER
Thanks
5/10/2023
Chuck S. VERIFIED CUSTOMER
He was clear, concise, and polite. I also appreciate the addition of the coffee and snack bar. Makes waiting for your car even more pleasurable.
5/10/2023
Donald C. VERIFIED CUSTOMER
Christian was very polite, helpful and knowledgeable
5/10/2023
Charlie R. VERIFIED CUSTOMER
Excellent service from Mr. Wooldridge.
Additionally, Jonathan was Excellent when I traded in my truck and purchased the Camry today. Corey in finance, well, he was Excellent today too!! Thanks guys for making my purchase, service and financing a Great experience.
-Charlie
5/10/2023
Wanda S. VERIFIED CUSTOMER
Matt does an excellent job of communicating and is very respectful
5/10/2023
Luis M. VERIFIED CUSTOMER
Excellent service
5/9/2023
Kathi B. VERIFIED CUSTOMER
Matthew was great. Addressed all my concerns. Took longer than expected but they found a problem I didn’t know about and fixed it before I left. Thank you!!!
5/9/2023
Wanda K. VERIFIED CUSTOMER
He was patient and comforting when I had no idea of what could be causing this new car to run so bad. I am on the road alot. He made sure I had a rental. I would recommend him.
5/9/2023
Ronnie B. VERIFIED CUSTOMER
AW did an excellent job by explaining to me what needed to be done and what services that needs to be done on my truck.
5/9/2023
Julio Q. VERIFIED CUSTOMER
Thanks for all the help.
5/9/2023
Moneen F. VERIFIED CUSTOMER
Aw is the best!!!
5/9/2023
Georgia W. VERIFIED CUSTOMER
Michael is an asset to your dealership, always, always, excellent professional service....love the new snack stand, I will always go to LC Toyota for service on my Tundra ! 100 stars !
5/9/2023
Victor W. VERIFIED CUSTOMER
Michael was able to take care of my needs very quickly. Thanks to his and the team’s efforts, I was back in the road in a couple hours.
5/9/2023
Charles I. VERIFIED CUSTOMER
I should not have to remember who my service advisor is every time I bring my truck in your service department. My wife told me it is because I didn’t have an appointment. Well I look at it as I bought a $50k truck and I should be able to stop by and get my tires rotated without an appointment! Yes I took the chance of be a long wait but that was my choice. The truck was being dropped off not waited on. My wife had to call me at work to ask me who my service advisor was previously, what should it matter. If it’s that much of a concern look up my name on the system. I could not remember names so once she told me maybe a female, then she was told well she no longer works here! Well look at the time wasted and me getting called at work!! I just never ran into this situation before, if I would’ve brought my truck in I would have had a smart **** remark to him!
5/9/2023
Robert R. VERIFIED CUSTOMER
All the staff at Lake Charles Toyota are friendly and helpful. Especially Mr. Broussard in the service department.
5/9/2023
Xuan D. VERIFIED CUSTOMER
Never come back
5/9/2023
Paul R. VERIFIED CUSTOMER
Christian always goes above and beyond for us!! We have been very pleased everytime we have left. Today as well with the new tires. ????