I appreciate the customer service provided to me by the Service Manager and Sales Managers. Everyone was so helpful and respectful.
Toyota of Lake Charles dealership provides the best customer service and hospitality services.
4/1/2023
Edwin M. VERIFIED CUSTOMER
I don’t enjoy the new electronic service procedure! I would much rather one on one communication.
4/1/2023
Alvin N. VERIFIED CUSTOMER
You’re professional and prompt, the new technology is fantastic
4/1/2023
Keith S. VERIFIED CUSTOMER
A.W is always willing to answer any questions I might have - he is always professional and courteous as well.
4/1/2023
Lacey F. VERIFIED CUSTOMER
From drop off to pickup was 2:45 for and oil change and tire rotation.
I understand it’s a new system and I’m not upset I just feel that is a bit excessive. I hadn’t planned the rest of my day around things taking that long
Maybe until you have worked everything out or spent some more time with it you shouldn’t schedule so many appointments so close together or at least let people know it’s going to take twice as long as it used to.
But I love the service your department give and how very nice everyone is.
4/1/2023
Amanda S. VERIFIED CUSTOMER
I miss Kayla. That is all.
4/1/2023
Damon M. VERIFIED CUSTOMER
Always fast quality service!!
4/1/2023
Joseph M. VERIFIED CUSTOMER
Quick service
4/1/2023
Ana A. VERIFIED CUSTOMER
Excelent service
4/1/2023
Lea N. VERIFIED CUSTOMER
Lake Charles Toyota has by far the best service department and customer service in this area.
4/1/2023
Sonia M. VERIFIED CUSTOMER
Your staff and service is excellent and has been for the 10 years I have been a customer!
Great job!
4/1/2023
Glenn K. VERIFIED CUSTOMER
Angela was very helpful in leading us through the 5,000 mile checkup. She explained what was covered and what was happening. She was courteous and made our first trip to your dealership a pleasant experience.
4/1/2023
Parris F. VERIFIED CUSTOMER
Always a pleasure! Super friendly! Definitely would recommend him to anyone!
4/1/2023
Barbara C. VERIFIED CUSTOMER
Matthew was and is a great person to work with. I know that his boss has to recognize that he is a very important part of the team
4/1/2023
Anthony M. VERIFIED CUSTOMER
Awesome very satisfied
4/1/2023
Jeremy F. VERIFIED CUSTOMER
Karoline **** was the best.
4/1/2023
Paul B. VERIFIED CUSTOMER
Thank you for your service
4/1/2023
Robert C. VERIFIED CUSTOMER
AW has been my service rep since day one and he does a excellent job.He remembers you and goes out of his way to help you. I want to stay with him.
4/1/2023
Gordon H. VERIFIED CUSTOMER
Great service.
4/1/2023
Jacqueline A. VERIFIED CUSTOMER
We always receive the very best and courteous assistance when we come to the service dept! We’re so thankful that Michael takes the time to give us such professional attention!