I arrived at the 1st appointment of the day0830 to have a key programmed that took months to come in. After waiting more than an hour with no update, I inquired about progress. I was informed 10 minutes later that work was about to begin! In total, with an appointment, a 90 minutes wait to program a key seems excessive. I have had my oil changed at the dealership in less time. Do better
12/14/2024
George G. VERIFIED CUSTOMER
Angela is always great. This is Merlyn Giltner and I was happy with my service. My negative comment is that your customer waiting area was uncomfortably Cold!
12/14/2024
Reece R. VERIFIED CUSTOMER
All my fluids didn’t get topped off as told did.
12/14/2024
Mary F. VERIFIED CUSTOMER
As always Matt came through for me!! Thanks Toyota
12/14/2024
Veronica B. VERIFIED CUSTOMER
Barton was very nice and helpful. The wait time was a little long, but they were very busy. Everyone is so nice.
12/14/2024
Robert W. VERIFIED CUSTOMER
All good ????
12/14/2024
James P. VERIFIED CUSTOMER
My wife brought my truck in to get an oil change and the serpentine belt changed for me. They changed the oil and did the MPI and everything checked out good. Then when the tech that is going to do the serpentine belt goes to change it he says my water pump is leaking and the tensioner pulley is rusted. Why wasn't at least the water pump leak detected in the MPI since one of the criteria is to look for leaking fluids?
12/14/2024
Kathleen M. VERIFIED CUSTOMER
I’m not really looking for a new Toyota . But I would like to know how much I could get as a trade in.
Thank you!
12/14/2024
Diane S. VERIFIED CUSTOMER
Thank you.
12/14/2024
Elizabeth O. VERIFIED CUSTOMER
Very Friendly and professional, definitely a pleasant experience
12/14/2024
Richard S. VERIFIED CUSTOMER
Service was great. Comfortable waiting room and Tony and Christian were great to work with.
12/14/2024
Derek W. VERIFIED CUSTOMER
Excellent repairs from the service department and Gavan, nice young man to work with. He got right on the repairs and got it finished in very good timely manner. I was totally impressed with the quality of the repairs. Thank you Gavan and maintenance crew, excellent job well done!
12/14/2024
Julia F. VERIFIED CUSTOMER
This is the second time I have dealt with Michael. I am very impressed with his work ethic and his pleasant attitude. He does a great job!
12/14/2024
Christopher G. VERIFIED CUSTOMER
Completely satisfied with Toyota
12/14/2024
Leslie W. VERIFIED CUSTOMER
Very professional and courteous
12/14/2024
Jerome D. VERIFIED CUSTOMER
Very professional
12/14/2024
Harold C. VERIFIED CUSTOMER
Brandt always does an excellent job.
12/14/2024
David G. VERIFIED CUSTOMER
Excellent service from Gavan!
12/14/2024
Charlotte L. VERIFIED CUSTOMER
I look forward to picking up my new vehicle next week. Everyone has been so nice and helpful.
12/13/2024
Sherman B. VERIFIED CUSTOMER
I’m concerned if the spot that was touched up will last. We were told our vehicle has 2coats of paint and a sealer. The level of the touch up spot compared to the existing paint is different and am concerned about how long it will last!