Amber is EXACTLY the kind of service agent Tarver needs to be hiring. You can always train someone up on the technical stuff but she has excellent customer service skills.
12/6/2024
Kathy A. VERIFIED CUSTOMER
Gene was very polite and professional. Great service.
12/6/2024
Jimmy W. VERIFIED CUSTOMER
Good place and people thank y'all for everything
12/6/2024
Thomas C. VERIFIED CUSTOMER
Gene was very friendly. He checked me in very promptly and also was quick to inform me when my vehicle was ready.
Must say that others involved in that group particularly the girl who initially checks you in and also other service tech Angelina whom I’ve dealt with before were both very friendly greeting me.
12/6/2024
Robin S. VERIFIED CUSTOMER
Angela saw to my needs in a courteous and helpful way.
12/6/2024
Doris F. VERIFIED CUSTOMER
Gavin Was very knowledgeable and professional, kind
12/6/2024
Lorraine B. VERIFIED CUSTOMER
Thank you Lake Charles Toyota for the repair work your service department did on my 2003 Dodge Ram. Thank you to my service advisor who kept me informed about the progress on my vehicle and answered my questions. And thank you to the technician who worked on my vehicle and made the repairs.
12/5/2024
Stevan B. VERIFIED CUSTOMER
Matt was great
12/5/2024
Britton M. VERIFIED CUSTOMER
Very friendly, knowledgeable, responsive, and helpful
12/5/2024
Heide C. VERIFIED CUSTOMER
Clay is very polite, knowledgeable and asset to your company. Work was done well and timely.
12/5/2024
Clo M. VERIFIED CUSTOMER
Wish I was told ahead of time there is a fee to use a credit card
12/5/2024
Betty A. VERIFIED CUSTOMER
Mr Arceneaux was very helpful and efficient! And I didn’t have to wait long!!
12/5/2024
Joshua B. VERIFIED CUSTOMER
Gaven repeatedly flirted with my Fiance when she dropped off the vehicle and also when she picked up the vehicle. She did not feel comfortable dealing with him since he kept making sly comments about her looks. This is something that I would not feel comfortable sending her back to him or using him in the future. I also think he needs to learn how to take ques and know that he doesn't need to flirt with someone engaged.
12/4/2024
Ellen S. VERIFIED CUSTOMER
Gavin gave me good advice and was nice to talk to.
12/4/2024
Kentra A. VERIFIED CUSTOMER
Thy stated everything was filled on paper get in car alert windshield wager fluid low
12/4/2024
Darlene C. VERIFIED CUSTOMER
Matt was very professional, and kept us informed of the work being performed. We always ask specifically for him as our preferred service advisor.
12/4/2024
Susan C. VERIFIED CUSTOMER
Always excellent service & friendly people!
12/4/2024
Amber G. VERIFIED CUSTOMER
Michael is always great
12/4/2024
Alan N. VERIFIED CUSTOMER
Very thorough asked if I needed anything to give him a call and gave me his personal number to call if I had any questions or problems