Excellent, super fast and pleasant service experience!
Thank you!!! Peggy
11/7/2024
Gloria C. VERIFIED CUSTOMER
Great service! Thank you!
11/7/2024
Annie C. VERIFIED CUSTOMER
She was very thorough and I did appreciate her not making me wait so long to get it done.
11/7/2024
Derinda L. VERIFIED CUSTOMER
Always happy with the service I receive…Love all my Toyotas that I have had in the past
11/7/2024
Eric T. VERIFIED CUSTOMER
Matthew is always very helpful. I definitely appreciate him being on top of his game. I trust and value his experience. I am always pleased with the service that he provides for my family.
11/7/2024
Ann V. VERIFIED CUSTOMER
Clay is awesome! However when I was driving home around 6p the tire pressure light came on and was flashing. The warning said TPWS tire pressure warning system not working. Do not rely on this system call your dealer. Unfortunately it was after hours so I’ll have to call in the morning. It’s just kinda crazy that I had 4 new tires put on (a recall) and now this is broken.
11/7/2024
Jude D. VERIFIED CUSTOMER
Great Service.. will definitely continue doing business with Lake Charles Toyota
11/7/2024
Hollis O. VERIFIED CUSTOMER
Great service...nice waiting room....friendly atmosphere
11/7/2024
Belinda C. VERIFIED CUSTOMER
I’ve been buying Highlanders every 4 years since 2011 and have always been completely satisfied with Toyota’s service!!! Thank y’all!!!
11/7/2024
Van S. VERIFIED CUSTOMER
Matt went above and beyond to help
Me with a repair after an accident. Thanks so much.
11/7/2024
Thomas S. VERIFIED CUSTOMER
Super job working me in last minute and great work. Thanks Clay!
11/6/2024
Giovanna C. VERIFIED CUSTOMER
Good
11/6/2024
Ted V. VERIFIED CUSTOMER
I was satisfied with the sales team honest and very helpful
11/6/2024
Cyintha B. VERIFIED CUSTOMER
Fast efficient service
11/6/2024
Brandon L. VERIFIED CUSTOMER
She was very professional and did a great job
11/6/2024
Evelyn L. VERIFIED CUSTOMER
He was very helpful, friendly, and knowledgeable, and could answer all my questions. I’m glad he’s on your staff.
11/6/2024
John D. VERIFIED CUSTOMER
No problems at all.
11/6/2024
Ralph S. VERIFIED CUSTOMER
Thank you Clay excellent job
Tell your mechanics ????
11/6/2024
Vanessa R. VERIFIED CUSTOMER
I brought my car in on Thu 31 Oct because the low tire air pressure light had come on. The Toyota team said they checked it and there was no puncture, just that all the tires had low pressure and so they topped them all up and sent me on my way. On Friday 24 hrs later the low tire air pressure light came on again but it was 7pm and Toyota was closed. I was nearly home and thought I’ll check it out on Monday as I was planning to go to Houston. However I thankfully didn’t use the car for that trip because this morning Tues 5th Nov I found a huge screw right in the middle of the fwd right tire and had to get roadside assistance to change the tire. I came to Toyota to get it fixed and told Bart about the lapse in checking the tire properly on Thursday and the potential for me to have had a serious car crash should it have gone flat on a highway at high speed. It was a very obvious nail and it could only be that the tire wasn’t checked at all on Thursday. The person who did that check should be talked to as the next time they are careless it could result in serious injury or even loss of life. Vanessa
11/6/2024
Caroline G. VERIFIED CUSTOMER
I like coming to the Toyota service counter . Brandt was as always very helpful checking on things ! I really appreciate his attitude and expertise in his job . Well done !