Professionalism and being in and out of there in under an hour.
11/3/2024
Allison H. VERIFIED CUSTOMER
While the oil change and inspection was great I had asked for my tires to be rotated. I didn’t pay for the service since I purchased all 4 tires from lake Charles Toyota. However I have one rim cover missing and the tire is still in the same location. Not a big deal since I didn’t pay for it, just wanted to make you aware that this was not completed as requested.
11/3/2024
Pamela H. VERIFIED CUSTOMER
I tried to call back immediately after I left. They did not reset my maintain required warning or put a new service sticker on my car.
11/3/2024
Sinnasamy N. VERIFIED CUSTOMER
I have been a loyal and highly satisfied customer of Lake Charles Toyota for the last 11 years. I see no change in my status with Lake Charles Toyota for ever.
11/3/2024
Marcus G. VERIFIED CUSTOMER
Thank you for always providing friendly service.
11/3/2024
Linda A. VERIFIED CUSTOMER
Thank you
11/3/2024
Darol K. VERIFIED CUSTOMER
It took over an hour to patch a tire. They notified me after the first hour I was there, (I was there for an oil change and tire rotation) that a nail was found in my tire. That repair took another hour. Then after my truck was finished and brought out it set there until I asked why it wasn’t being driven to the pick up line.
11/2/2024
Steven D. VERIFIED CUSTOMER
Thanks.
11/2/2024
Holly T. VERIFIED CUSTOMER
Angela was kind and knowledgeable! Great customer service.
11/2/2024
Ronica S. VERIFIED CUSTOMER
I scheduled an appointment for a recall and you guys were way over booked. It’s hard to get there during the week when I work, and I needed
My car to pick up my grandkids from school. I ended up going to pick up my car before it was done because it was going to be later in the day before it could be done. I was very disappointed not to be able to get this taken care of
11/2/2024
Patricia A. VERIFIED CUSTOMER
Friendly service!
11/2/2024
Denice C. VERIFIED CUSTOMER
Michael was excellent in keeping things straight forward and kept me up to date. He is very knowledgeable and trustworthy.
Thank you for having him on your team!
Best to the Toyota Team !
11/2/2024
Elaine L. VERIFIED CUSTOMER
Mrs. .ancillary was wonderful. Very friendly, efficient kept me informed of the progress, great experience!
11/2/2024
Mike L. VERIFIED CUSTOMER
They did a good job
11/2/2024
Tina B. VERIFIED CUSTOMER
This was a great experience and so quick!!
11/2/2024
Warren C. VERIFIED CUSTOMER
Angela was very helpful
11/2/2024
Eugene L. VERIFIED CUSTOMER
They had to order part for recall replacement!!
11/2/2024
Kristin S. VERIFIED CUSTOMER
Ryan was very helpful with my transportation issue. Matt was quick to reply to my text. The team here came through for me.