Great service,real American service.Well done.Keep up the good work.Very careing.
11/2/2024
James L. VERIFIED CUSTOMER
Michael is a awesome young man ,very respectful & knowledgeable.
11/2/2024
Paula C. VERIFIED CUSTOMER
He told me the cost of repairing the tire, if it was repairable. And that Road Hazard would be involved if not as the tire was purchased from you.
11/2/2024
Ernest C. VERIFIED CUSTOMER
No comment
11/2/2024
James S. VERIFIED CUSTOMER
Good job.
11/2/2024
Susan C. VERIFIED CUSTOMER
Very happy with the service I received.
11/2/2024
Jodi M. VERIFIED CUSTOMER
Everything was great
11/2/2024
Brenda S. VERIFIED CUSTOMER
Was very please with Clay. He was well manner and seem to know his job.
11/2/2024
Ramona P. VERIFIED CUSTOMER
Michael always provides excellent service
11/2/2024
Dwayne P. VERIFIED CUSTOMER
ALL GOOD!
11/2/2024
Sydney H. VERIFIED CUSTOMER
N/A
11/2/2024
Jerry B. VERIFIED CUSTOMER
She did an excellent job despite the fact that it was very busy. Also my info was incorrect in the system and she was able to correct that for me. Thanks for all of her help!!
11/2/2024
Adam C. VERIFIED CUSTOMER
I mentioned it twice and still don’t have wiper fluid. Plus, my check engine light is still on, so I can’t turn on the cruise control.
11/2/2024
Richard F. VERIFIED CUSTOMER
Cool
11/2/2024
Jonathan L. VERIFIED CUSTOMER
Matt did an outstanding job way better than any other dealerships that I’ve ever dealt with.
11/1/2024
Audrey D. VERIFIED CUSTOMER
I am looking forward to drive in my car with it running as smoothly as before, all this happened I bought two cars with Toyota brand new. I have always been satisfied with Toyota. I hope I continue to be.
11/1/2024
Cynthia H. VERIFIED CUSTOMER
This is the third time I have gone recently where I waited for hours and my vehicle had yet to go into the shop to be repaired. Three visits ago I brought my vehicle for inspection, oil change, repair handle over driver window, and check to see why my vehicle made a grinding noise when I backed up and was turning left. The oil change and inspection were done but not the two repairs need. So another appointment was scheduled. When I brought the vehicle for the 2 needed repairs the part needed for the handle over the driver window had not been ordered. I waited several hours and I was told the other repair could not been done until later in the day. So I asked for the repairs to be rescheduled. I went yesterday and was told the part needed for the handle repair was in. I was told it would take about an hour and thirty minutes for the work to be done. I waited 3 hours and my vehicle had not gone into the repair shop yet with no idea on when it would.
All my prior visits to your business were great but these last 3 were not.
11/1/2024
Vanessa R. VERIFIED CUSTOMER
Barton was welcoming and helpful and polite and gave me exceptional customer service with a smile, which is what I always get at Toyota Lake Charles. I bought my car from there 5 yrs ago and that’s where I’ve always taken it for servicing and my experience has always been great. Genuine care for the customer needs, consistently delivered with service excellence!
Well done and thank you Toyota LC! A very satisfied customer!
11/1/2024
Zachary L. VERIFIED CUSTOMER
Things are always good. Thanks
11/1/2024
Michelle M. VERIFIED CUSTOMER
Both Tony and Angela were very helpful and friendly. Gave me what I needed the oil chhange and air bag recall. Tony checked on me while I was there. It was a long wait 1145-4:15 but
at least I don't have to go back for recall got it all done in one visit