It took over 2 hours to put new tires on. Our appt was 1:45 and we didn't leave until close to 4:00. They did however, feed us hotdogs and drink!! Lol
10/22/2024
Margie W. VERIFIED CUSTOMER
Satisfied with service but should have. Be n informed that I would be charg ed for using my credit card. Customers need to be informed when booking service. 36.75 charged was excessive. Very very
Disappointed Had I known I would have brought my ch check book. This is a dis service to your customers
10/22/2024
Harold R. VERIFIED CUSTOMER
Clay was very good at his job! Very knowledgeable about requirement's for maintenance.
10/22/2024
David M. VERIFIED CUSTOMER
I don't think the slow start diagnosis was completely addressed. Was told the battery failed test but don't think that is correct or the problem. I do appreciate the no charge for the service check.
10/22/2024
Greta M. VERIFIED CUSTOMER
Brandt was professional. Wilson the technician was informative and answered my questions. Did not find the noise in the dashboard but Brandt suggested I bring it in overnight because it could have something to do with weather compression and decomposition? That’s what I will do.
10/22/2024
Mark M. VERIFIED CUSTOMER
It's not a big deal but when I got on my truck the maintenance alert was still on the truck. If I had to grade the visit it would be a 9.9 out of 10. My service advisor was great, I know the technicians worked extra hard due to my skid plates. Just the .1 touch would have been to clear the alert. Overall glad I am back in the Toyota family and it was great to see Tony in the Mods department. I look forward to many more visits.
10/22/2024
Charles K. VERIFIED CUSTOMER
Always exceeds my expectations
10/21/2024
Emiliano V. VERIFIED CUSTOMER
Very friendly and helpful! Great job Gene.
10/21/2024
Christina B. VERIFIED CUSTOMER
My advisor was great and the mechanic team kept me up to date with the status of my vehicle service.
10/20/2024
Bradford P. VERIFIED CUSTOMER
Always please with the people and service
10/20/2024
Stephanie F. VERIFIED CUSTOMER
She is a very pleasant person and listen to your concerns. She is a people person.
10/20/2024
Robert J. VERIFIED CUSTOMER
Clay treated me very well, I'msatisfied,
10/20/2024
Elizabeth M. VERIFIED CUSTOMER
Very kind and explained everything perfectly
10/20/2024
Alvin D. VERIFIED CUSTOMER
Fast service
10/20/2024
Mary F. VERIFIED CUSTOMER
Came in with no appointment with low tire light on. They looked into it within 30 minutes. Great customer service.
10/20/2024
Baldwin B. VERIFIED CUSTOMER
Good job, fast service.. thanks
10/20/2024
Emery D. VERIFIED CUSTOMER
Always great service. Appreciate everything you do to keep me safe on the road.
10/19/2024
Rachel C. VERIFIED CUSTOMER
My service attendant was awesome. She had me out of there in 10 minutes.
10/19/2024
Bryan B. VERIFIED CUSTOMER
Clay was very helpful. He explained everything in detail, making it easy for me to understand.
10/19/2024
Stormi R. VERIFIED CUSTOMER
Matthew was friendly and provided great customer service. I am happy to have chosen him as my service advisor.