Have always trusted your dealership with my vehicle. Well trained staff, listen to customers as well as keeping them informed.
10/17/2024
Raleigh P. VERIFIED CUSTOMER
You guys were fantastic. You followed my unique maintenance request to the tea and your snack bar was off the chart. Thank you.
10/17/2024
Jom J. VERIFIED CUSTOMER
Time management was poor
10/17/2024
Lamark R. VERIFIED CUSTOMER
I’m satisfied, good job
10/17/2024
Carol H. VERIFIED CUSTOMER
Very pleasant experience!
10/17/2024
Bonnie G. VERIFIED CUSTOMER
I love The waiting area.
10/17/2024
Ditre D. VERIFIED CUSTOMER
My service rep Barton was awesome! I have an issue with the company terms of what is covered and not covered under the extended warranty. It is very disheartening to learn your have coverage, oh but not for a certain issue that was not caused by yourself or other persons. My question is what does the extended warranty cover that I am paying for?
10/17/2024
Octavia J. VERIFIED CUSTOMER
Thanks Clay for helping with my car today! You got my car in and out. He called me in about 45mins. He educated me on the importance of bringing my car into get oil changes. He also told me I could have all the hot dogs I wanted! Thank you lol
10/17/2024
Kevin S. VERIFIED CUSTOMER
Very professional young lady
10/16/2024
Alvin N. VERIFIED CUSTOMER
Keep your professionalism it goes a long ways
10/16/2024
Dianna C. VERIFIED CUSTOMER
Very attentive. Always great to do service with him. Check on u if u had a long wait. Explains thing to you. Really happy with the last 4 visits with him. Asked for him by name this time when I set the appointment up. Great job
10/16/2024
Robert J. VERIFIED CUSTOMER
He did a job the best on so far please let him know that I will be coming back
10/16/2024
Susan S. VERIFIED CUSTOMER
As always, my service experience with Lake Charles Toyota was excellent. Matthew was very friendly, helpful and professional. He obviously enjoys his job.
10/16/2024
Elizabeth D. VERIFIED CUSTOMER
None
10/16/2024
Cynthia C. VERIFIED CUSTOMER
Very polite young man!!!
10/16/2024
David W. VERIFIED CUSTOMER
It was just a 10K oil change, tire rotation, etc. I was there approx. an hour, which I felt was pretty quick for a dealership oil change. Quality dealership…