I'm very pleased with my experience from drop off to pick up! My truck looks fabulous and I can't wait to do more 8n the future:)
10/3/2024
Latisha L. VERIFIED CUSTOMER
Great customer service and I highly recommend all the team at Toyota
10/3/2024
David M. VERIFIED CUSTOMER
Waiting time was a bit long but overall service was good.
10/3/2024
Freddie M. VERIFIED CUSTOMER
????????
10/3/2024
Gregory L. VERIFIED CUSTOMER
Everything was great
10/3/2024
Judith M. VERIFIED CUSTOMER
Always super service & super nice people. Love Lake Charles Toyota!!
10/3/2024
Chris F. VERIFIED CUSTOMER
Excellent service from Matt
10/3/2024
Charles Y. VERIFIED CUSTOMER
Excellent as usual
10/2/2024
Austin L. VERIFIED CUSTOMER
Aways get quality service.
10/2/2024
Diana J. VERIFIED CUSTOMER
THANKS
10/2/2024
Eura L. VERIFIED CUSTOMER
Thanks
10/2/2024
Terry B. VERIFIED CUSTOMER
Matt and the service team were great to deal with as usual. Very professional, communicated very well, very knowledgeable, and most importantly, made me feel like part of the family. I did not meet with the service technician but he was also very thorough and did a great job with the planned services along with identifying and correcting several issues that I was not even aware of. Great customer service as usual.
10/2/2024
Bridgette T. VERIFIED CUSTOMER
I purchased my Lexus from your dealership. I’ve brought my Lexus every year to get inspected at your dealership. This particular time your service department inspector would not inspect my Lexus because she said the front window was tented to dark. I have not darkened my windows at ALL or changed them in anyway since the last two inspections that was completed by your dealership. And I didn’t find any documents online indicating that Louisiana Department of Motor Vehicles policies for window tinting has changed in the past few years. Your dealership needs to be consistent unless the law requires different. Thank you
10/2/2024
Mark H. VERIFIED CUSTOMER
He was very patient with me
10/2/2024
Brandy D. VERIFIED CUSTOMER
He is a real good people person .
10/2/2024
Garet L. VERIFIED CUSTOMER
Not wanting to trade in ,was just wondering hiw much yal would offer.
10/2/2024
Stephen H. VERIFIED CUSTOMER
Michael is a great asset to your team and has never disappointed me. He and your service department are better than any service department I've experienced in 40 years.
10/2/2024
Julia T. VERIFIED CUSTOMER
Gene did a great job of checking on me and keeping me updated. Thank you, Gene!
10/2/2024
Michael M. VERIFIED CUSTOMER
A great experience every time. So grateful for the personable and professional service. Thank you.