Matt is always so nice and professional. He is great at communication and always gets back with me in a timely manner. Lake Charles Toyota is lucky to have him!!
9/28/2024
Thomas D. VERIFIED CUSTOMER
Oil cut/tire rotation appt 10:15 finished
2:30 plus.Thanks for the snacks otherwise the appointment was ashame. Bart was a pleasure and keep me informed as best he could. If you can’t operate within the schedule say so.
9/28/2024
Brian D. VERIFIED CUSTOMER
Everything was great!
9/28/2024
Waterbed Gallery,. VERIFIED CUSTOMER
Thank y’all very satisfied
9/28/2024
Wanda H. VERIFIED CUSTOMER
Clay was prompt and friendly. Thanks Clay!
9/28/2024
Mary A. VERIFIED CUSTOMER
Oil is leaking from the bottom
9/28/2024
Joshua J. VERIFIED CUSTOMER
I had an appointment for 11:30am and did not leave until almost 2pm. I wish someone would have called me ahead of time to let me know they were running behind. I canceled my tire rotation when I arrived, because of the service department being behind schedule. This was the first time in years that I’m disappointed with the service.
9/27/2024
Joyce H. VERIFIED CUSTOMER
Michael was a pleasure to talk to and repaired my vehicle with a reasonable price. I have used Toyota lake Charles La many times for repairs and have always treating me with great service and explanation of the problem.
9/27/2024
Barrie R. VERIFIED CUSTOMER
Best customer service around!
9/27/2024
Brenda F. VERIFIED CUSTOMER
Very helpful and polite. Very knowledgeable.
9/27/2024
Djuna M. VERIFIED CUSTOMER
It's always a good visit
9/27/2024
Charles M. VERIFIED CUSTOMER
Asked to have the steering wheel leveled, as it was locked to the left. Was told they did an alignment. It is now cocked to the right! There has to be a level in that shop somewhere.
9/27/2024
Wendy F. VERIFIED CUSTOMER
See y'all next time
9/27/2024
Ribbons Of. VERIFIED CUSTOMER
Keep up the great work and the friendly smiles
9/27/2024
Vida R. VERIFIED CUSTOMER
Great , fast service!
9/27/2024
Mariah B. VERIFIED CUSTOMER
Michael was extremely nice and welcoming! Service was super quick. Thank you for your hard work
9/27/2024
Marlys M. VERIFIED CUSTOMER
I had a nice experience, thank you.
9/26/2024
Karla H. VERIFIED CUSTOMER
Angela was extremely helpful and professional.She got my problem solved and I was on my.