Tim Kellar provides excellent professional service.
3/8/2023
James H. VERIFIED CUSTOMER
Still needs maintenance work and body work.
3/8/2023
Carol C. VERIFIED CUSTOMER
Javier was excellent!!!
3/8/2023
Birla S. VERIFIED CUSTOMER
De’vante was great.
3/8/2023
Marty V. VERIFIED CUSTOMER
Michael did an absolutely excellent job helping me under the conditions at the time. I’m fully pleased.
3/8/2023
Nicolas J. VERIFIED CUSTOMER
Elizabeth was great.
3/8/2023
Ambroise M. VERIFIED CUSTOMER
The job was well done there is no more transmission leak.
3/7/2023
Marlo F. VERIFIED CUSTOMER
Michael Wright is a great member of your team! He's very courteous and I'm very appreciative of him asking if I had any coupons. No one has ever asked me or bothered to look up if there were coupons on what I had done. Very nice of him to do that!! ????
3/7/2023
Merrit A. VERIFIED CUSTOMER
My car looks great, thank you!
3/7/2023
Christian T. VERIFIED CUSTOMER
Ive had Ms. French previously and just like then, no issues found in the experience and all maintenance information was presented pleasantly. No issues, no worries, no pressure. Great job as always and thank you for your service
3/7/2023
Lisa K. VERIFIED CUSTOMER
Nathaniel was very helpful and made sure I was up to date throughout the entire process
3/7/2023
Loretta H. VERIFIED CUSTOMER
Thanks for the excellent service on my HR-V. I was completely satisfied with my whole experience with Norm Reeves Honda.
3/7/2023
Sean N. VERIFIED CUSTOMER
Huggins Hoda was the dealership that I used to go to for my Honda and I expected the services to be the same or better. I had many experiences with this dealership. My last 2017 Accord was purchased from the dealership which had problems after problems but the services were always on point. Norms Reeves took over and the first time tried it out but somewhat the experience wasn't that great. The waiting was too long. After the oil change and tires balance/rotation, my floor board was dirty with black grease, and nothing else was inspected because my battery was dead the next day and I had to replace it, I topped all of the fluids too ....but I hope this input would help the management to step up with their games
. Thanks
3/7/2023
Arlon E. VERIFIED CUSTOMER
Nathaniel was a great service advisor. I met the service department supervisor Michael Harvey. He was awesome too. Very friendly and customer service oriented. Very well done!
3/7/2023
Ryon A. VERIFIED CUSTOMER
Nate was great, on top of everything even though you all had just switched computer systems.
3/7/2023
Douglas R. VERIFIED CUSTOMER
My wife trusts Mr. Wright and waits for him even if it takes longer. That means a lot to me when I can’t be there.
3/7/2023
Rodney G. VERIFIED CUSTOMER
My primary concern is that it took me leaving my Passport for 2 overnights and then having to show up on the 3rd day in person to get the complete information on the diagnosis and the bill for the services. I'm not unhappy with the ultimate solution, but the lack of customer communication was very disappointing and unlike my long history with Huggins Honda. I'm hoping that this is not the start of a bad Also, the young woman who first answered the phone was not at all helpful prior to my having to show up in person.
3/5/2023
Ruben R. VERIFIED CUSTOMER
Very good service
3/5/2023
Joanie N. VERIFIED CUSTOMER
Helpful crew
3/4/2023
Barry B. VERIFIED CUSTOMER
I like way service advisory and bill pay
Procedures is being changed