Thank You to my service advisor and manager for the prompt service and for delivering what was promised. Very impressed overall :)
4/6/2023
Caitlinn R. VERIFIED CUSTOMER
I felt like Mike was very condescending since I was a woman. I heard him speak to another customer (male) about things that came back after the multi-point inspection, and he asked him if he wanted to go through with the recommended services. When he discussed my services recommended after the multi-point inspection, he told me to speak it over with my significant other, as if I wouldn’t have been able to decide if I needed to have them done or not. He didn’t offer that same tidbit to the other customer, and I can only assume it was due to our genders. I have one more round of oil changes left on my MPP, after that, I will be going elsewhere.
4/5/2023
Roger L. VERIFIED CUSTOMER
Thank you team for such detailed service.
4/5/2023
Keith H. VERIFIED CUSTOMER
Liz French was AWESOME! I will definitely request her again. The whole experience was great. Thank you Ms. French for taking such good care of my car. I really appreciate it! Norm Reeves Honda is number one in my book!
4/5/2023
Ed M. VERIFIED CUSTOMER
You did a great job with my car. I didn't expect you to put my ecu back in and you even vacuumEd M
4/5/2023
Steven S. VERIFIED CUSTOMER
Excellent service rep
4/5/2023
Claudia V. VERIFIED CUSTOMER
Elizabeth is awesome! Will do. You're welcome.
4/5/2023
Joanna G. VERIFIED CUSTOMER
Elizabeth French is my service advisor. She is very professional. She is always willing to answer any questions or concerns you may have. I highly recommend her her. She defiantly knows her job. I highly recommend her. I would give her 20 plus stars
4/5/2023
Barbara M. VERIFIED CUSTOMER
Excellent job I appreciate that service. Thank you again.
4/5/2023
Nang D. VERIFIED CUSTOMER
Excellent !
4/5/2023
Cruz C. VERIFIED CUSTOMER
Solo el lavado del carro se puede mejorar
4/5/2023
Vincent P. VERIFIED CUSTOMER
Mike was great. No issues. I will see you next time.
4/5/2023
Kimberly J. VERIFIED CUSTOMER
Elizabeth provided excellent customer service. Her communication on the status of my vehicle was top notch. She is friendly, knowledgeable and simply a pleasure to work worth. She is a great example of how customer service should be done.
4/5/2023
Bill K. VERIFIED CUSTOMER
Rather long wait on the intake and some communication failures.
4/5/2023
Kathy J. VERIFIED CUSTOMER
Elizabeth French is always professional and efficient.
4/5/2023
Tatum F. VERIFIED CUSTOMER
Tristan did a great job and was very knowledgeable. Thanks!