Tristan was extremely kind, patient and helpful!! Best costumer service I have received in a long time!! I will definitely make this dealership my go to place for any future needs!!
3/29/2023
Andrea Joy. VERIFIED CUSTOMER
Everything was great!
3/29/2023
Frank B. VERIFIED CUSTOMER
Had an appointment and service person said it would be 2 1/2 hours on last Tuesday and to reschedule for today service was okay. Probably pass on the rest of my free oil changes and just get it done at our local oil change place…service department is less than desirable.
Frank B
3/29/2023
Larry P. VERIFIED CUSTOMER
Very pleased with professionalism and expedience.
3/29/2023
Not-Provided J. VERIFIED CUSTOMER
Prompt and friendly service
3/29/2023
Linda B. VERIFIED CUSTOMER
Ms. French is very professional,knowledgable and has extremely great customer service skills! I’ll
3/29/2023
Stephen C. VERIFIED CUSTOMER
Elizabeth is one of the best people you have. She’s wonderful and always has the best attitude and willingness to help. 10/10 would recommend!
3/29/2023
Laura G. VERIFIED CUSTOMER
Tristan was absolutely great! I think Norm Reeves Honda will be my new service provider for car repair!
3/28/2023
Jennifer B. VERIFIED CUSTOMER
I came in with an issue. They got me out in an hour, and it was not a problem.
3/28/2023
Mary R. VERIFIED CUSTOMER
Mike Wright is awesome! Thank you!
3/28/2023
Cheryl T. VERIFIED CUSTOMER
De'vante was so helpful and tried to get me done asap since I had to wait there. Will be contacting him to get the rest of the work done
3/28/2023
John B. VERIFIED CUSTOMER
Good job ! Thanks !
3/28/2023
Gilbert M. VERIFIED CUSTOMER
We were scheduled for service on Tuesday March 21st for a recall issue. We were told it would take the whole day. My wife took an Uber back at the end of the day only to be told after 5pm that the part wasn't ordered. They rescheduled us for the following Thursday. De'vante was awesome. He was polite and very apologetic. However, the experience was horrible, inconvenient and we wasted money on an Uber.
3/28/2023
Ivy V. VERIFIED CUSTOMER
I appreciate Da’vante’s professionalism and friendliness.
3/28/2023
Raju K. VERIFIED CUSTOMER
De’vante is the true employee of Norm Reeves Honda. He works on something until it’s solved. He has a very positive attitude. His customer service is excellent. I am happy to work with him.
3/28/2023
Karell D. VERIFIED CUSTOMER
De’vante did everything i didnt expect from a honda dealer. From never following up with me during the process to ignore my requests for uldates. He wasnt even the one to check my car in. Onece i left the dealer, almost 3 hours after checking in, my car started doing an awful noice on the road. I talked to de’vante on the phone amd he said that that was not his problem, without trying to understand what was happening. I brought the car back in for fix, turns out no one closed the lod under the car and it got crushed on the road. Terrible, awful, disgusting service. Never coming back to this place. I’m even willing to purchase a different car just to be able to go to a different dealer other than honda. De’vante is not the type of person i would like to be dealing with in the future
3/27/2023
Deborah L. VERIFIED CUSTOMER
NA
3/27/2023
Luz S. VERIFIED CUSTOMER
Thank you to my service advisor Elizabeth French for your help .
She is always very helpful ; she explained very well the condition of my car and how is the best way to keep my car in a good condition. She is super nice and very friendly.
3/26/2023
Brice W. VERIFIED CUSTOMER
She was very great. Good communication with me throughout the whole time.