I appreciated the communication and timeliness of my service. Will definitely return in the future.
7/30/2024
Rosa M. VERIFIED CUSTOMER
Sergio was very nice and helpful. He explained was was going to be done that day. My vehicle was serviced within the hour.
Would recommend service at Selma Kia .
7/26/2024
Breanna V. VERIFIED CUSTOMER
Always kind and polite. Fast service done right! Thank you!!
7/26/2024
Chad E. VERIFIED CUSTOMER
He’s great at his job.
7/26/2024
Carlos R. VERIFIED CUSTOMER
I am very happy with service and the knowledge of all the staff thank you for the excellent care of my car I received. Thank you and I will more than likely purchase my next car there.
7/26/2024
Ginny G. VERIFIED CUSTOMER
Adrian gives the best customer service, thank you
7/25/2024
Sam F. VERIFIED CUSTOMER
I appreciate the updates provided by Sergio so I could plan my day
7/25/2024
Marcus M. VERIFIED CUSTOMER
Communication is absolutely poor. My service advisor Adrian committed to good communication from the start and unfortunately that dud not happen. The only time during the process I spoke with Adrian is when I initiated contact and left a voice mail message. Then he called back. During the process I was I'll informed about what was going on with my vehicle. Our car broke down in Clovis and we live in Moorpark 3 hours away. When the car was finally "ready" My wife and daughter drove there to pick up the car. Upon arrival they were told our service had not made payment and he could not release the car until that happened. We called at 10 am and we're told the car would be ready. I received a text message the car was ready at 2:15 pm and when they arrived they were told this about the payment. This is unacceptable. After about 20 minutes Adrian came back and released the vehicle. This was a very stressful situation and your customer service only made it worse.
7/25/2024
Twila L. VERIFIED CUSTOMER
Keep up the great service! Thank you
7/25/2024
Ana S. VERIFIED CUSTOMER
I like and Prefer when Adrian J. Bueno assists my car service needs. He explains it in a good manner and is very professional!
7/24/2024
James A. VERIFIED CUSTOMER
Adrian Bueno is the ONLY reason that I drive 40 miles each direction to have my vehicle serviced / maintained...He,over the years,has consistently provided outstanding/ superior service...I would not trust anyone other than Adrian & only purchase my next KIA from Selma Kia
7/24/2024
Anthony C. VERIFIED CUSTOMER
I don’t like the appointment only thing you do. Sergio was nice and not help I’m like a better example for my free 3 year oil changes. And my extended warranty deal too. Was told by Sergio he would let me know more? And I’m still waiting for it
7/23/2024
Erick L. VERIFIED CUSTOMER
I'm just waiting on my spare key and a full detail to remove water spots appointment.
7/23/2024
Guadalupe C. VERIFIED CUSTOMER
Thank you for clearly explaining everything that was done to my vehicle.
7/22/2024
Brianah S. VERIFIED CUSTOMER
Great communication!
7/21/2024
Robert R. VERIFIED CUSTOMER
Thank you Sergio Ramos!
7/20/2024
Shanay H. VERIFIED CUSTOMER
Adrian was pretty rude anytime I would call in for an update and made sure to make the response “ isn’t your car the car that got towed in without an appt? You can check on it Friday” after he had told me he should know something that Monday and when I called he didn’t have any info. I called corporate to see if they needed any kind of maintenance records or other stuff thinking maybe I could send it to them to speed up the process and they said their was no claim processed by the dealership so I called Adrian back to get info on this and he sounded upset that I called corporate. I will never recommend anyone to take their money to that dealership when he is the face of the company
7/19/2024
Crystal M. VERIFIED CUSTOMER
He always has great customer service.
7/13/2024
Debbie D. VERIFIED CUSTOMER
Great Friendly Service
7/13/2024
Shelly C. VERIFIED CUSTOMER
Sergio greeted me shortly after arrival. He was friendly. After inspection, he explained what repairs were needed.