Denise was very helpful in fixing my check engine light issue. She got it handled quickly and efficiently.
10/21/2024
Michael S. VERIFIED CUSTOMER
Denise Lumley is the reason I keep coming back. She is the greatest asset and her customer service has no equal. Just the best!
10/21/2024
Kimberly Z. VERIFIED CUSTOMER
Completely satisfied. Quick and customer service was wonderful
10/21/2024
Sergio S. VERIFIED CUSTOMER
Denise is a keeper. She knows what customer service means.
10/21/2024
Ivette G. VERIFIED CUSTOMER
Thank you
10/21/2024
Aaron M. VERIFIED CUSTOMER
Steve did a great job as always he’s very personable. He knows the business well and has exceptional. Customer service is always a pleasure when Steve is helping me through the process at Kia with getting my vehicle repaired. Thank you Steve.
10/18/2024
TIFFANY B. VERIFIED CUSTOMER
Ryan was great in explaining everything to me and letting me know my options
10/18/2024
Benjamin P. VERIFIED CUSTOMER
It’s very nice to get my car back.
& it’s now fixed.
10/18/2024
Dallas C. VERIFIED CUSTOMER
Denise lumley was awesome.???? Percent
10/17/2024
Brent J. VERIFIED CUSTOMER
Denise has fit me in for service to fit my schedule and has always been helpful and professional at all times I really appreciate her helpfulness
10/16/2024
Viktoria Y. VERIFIED CUSTOMER
Hailey was superb. She was a shining light in my bad experience. I did not expect to have to bring in a 1 month old car, but she was very honest and communicative.
10/16/2024
Greg L. VERIFIED CUSTOMER
Denise is the reason why I keep returning to ELk Grove Kia. I feel that my car is in the best possible care
10/16/2024
Suzanne C. VERIFIED CUSTOMER
I was very satisfied with Denise’s service and outstanding customer service skills.
But you didn’t ask me about the work done by the mechanic. Your survey is not really worded the right way OR , in my humble opinion, you need an additional question about was I satisfied with the mechanics work.
10/15/2024
Roseann Meehan. VERIFIED CUSTOMER
I like to know if you could still fix the other one did you have a chance to look at it? Thank you.
10/13/2024
Jaime R. VERIFIED CUSTOMER
Ryan was very helpful and addressed my concerns completely.
10/11/2024
Venson S. VERIFIED CUSTOMER
Service was very respectful & did the job on time.
10/11/2024
Herjeet K. VERIFIED CUSTOMER
Ryan was friendly and very helpful.
10/10/2024
Carolyn H. VERIFIED CUSTOMER
Ryan refused to take card of my paperwork for my service. And he left before it was completed.
10/6/2024
Mark M. VERIFIED CUSTOMER
Your staff was very helpful and pleasant to talk to. Thank you for y