The work was done much faster than anticipated which was appreciated!
7/30/2024
David R. VERIFIED CUSTOMER
Haley was very helpful in explaining the service I was due for, as welll as the recalls. She walked me through the timing of the service because she was trying to get my car complete before closing. She was excellent, and very friendly.
7/29/2024
Ruby F. VERIFIED CUSTOMER
Thank you for your help it was a long process but worth it. Please clarify due date. Supposed to be 45 days. I don't see it in paperwork on stick given. Thank you
7/28/2024
Merly A. VERIFIED CUSTOMER
Thank you for all your help
7/27/2024
Darryl L. VERIFIED CUSTOMER
Denise was awesome!!!!
7/27/2024
Matthew D. VERIFIED CUSTOMER
When my car was being serviced I was at work and I'm not always available to answer my phone as I communicated that to the service advisor. I really appreciated the patience and staying true to their word!
7/27/2024
Morgan W. VERIFIED CUSTOMER
Fast friendly and amazing service. Thank you Denise for everything.
7/26/2024
Charles M. VERIFIED CUSTOMER
Ryan, (service tech) was very friendly and professional. Elk Grove Kia has proven itself to be the best automotive dealership I’ve deal with in all my years of purchasing automobiles. Thank you for great customer service.
7/26/2024
Phyllis J. VERIFIED CUSTOMER
Zonly correction I did mention I had an appointment and no was written on the paperwork
7/25/2024
Barbara Or. VERIFIED CUSTOMER
Professional and polite team.
7/25/2024
Yuvia L. VERIFIED CUSTOMER
Ryan kept me informed throughout the service and was done in a timely manner
7/25/2024
Rick P. VERIFIED CUSTOMER
Denise was awesome!
7/25/2024
Anthony H. VERIFIED CUSTOMER
Ryan execute excellent costumer service. He has a positive aura and Greet his costumer with a smile. Explained every information I need to know. I appreciate him when he update me when is my car ready for pick up. Good job Ryan!
7/25/2024
Judy M. VERIFIED CUSTOMER
Denise is very friendly, very professional, very knowledgeable. Explained everything about my service to my Kia Seltos.
7/25/2024
Lori S. VERIFIED CUSTOMER
Paperwork done quickly very professional
7/25/2024
Michele W. VERIFIED CUSTOMER
Ryan was very professional!
7/24/2024
Joshua Or. VERIFIED CUSTOMER
Ryan always does a great job keeping us informed of progress on our car and upfront with costs. He goes above and beyond to make sure we are only paying for what we want done and needs to get serviced. Great experience every time Ryan helps us!
7/23/2024
Alise M. VERIFIED CUSTOMER
Very friendly
7/22/2024
Joseph S. VERIFIED CUSTOMER
I couldn’t be more pleased with Denise’s attention to the issues I had with my Sorento. I had brought it to this dealership in the past and did not have a good experience with the service management in charge at that time. Denise worked with me and these concerns we addressed. She was in constant contact throughout the process, providing updates and ensured the best mechanic worked on my vehicle. She executed her job professionally and when my vehicle requires service in the future, she will be my go to person at Elk Grove Kia. Thank you Denise!