Ryan always does a great job keeping us informed of progress on our car and upfront with costs. He goes above and beyond to make sure we are only paying for what we want done and needs to get serviced. Great experience every time Ryan helps us!
7/23/2024
Alise M. VERIFIED CUSTOMER
Very friendly
7/22/2024
Joseph S. VERIFIED CUSTOMER
I couldn’t be more pleased with Denise’s attention to the issues I had with my Sorento. I had brought it to this dealership in the past and did not have a good experience with the service management in charge at that time. Denise worked with me and these concerns we addressed. She was in constant contact throughout the process, providing updates and ensured the best mechanic worked on my vehicle. She executed her job professionally and when my vehicle requires service in the future, she will be my go to person at Elk Grove Kia. Thank you Denise!
7/22/2024
Rudy F. VERIFIED CUSTOMER
Haley returned my calls and provided me with important information.
7/22/2024
Luis B. VERIFIED CUSTOMER
She was very helpful and efficient!
7/22/2024
Troy M. VERIFIED CUSTOMER
Excellent communication about or cars status and frequent updates about when it would be done. Thank you
7/21/2024
Juvoni S. VERIFIED CUSTOMER
Thank you.
7/21/2024
Isabel R. VERIFIED CUSTOMER
Working with Ryan was wonderful. He explained everything to me and was honest about the service I took my car in for. I would definitely work with Ryan in the future for any services my car may need.
7/20/2024
Richard F. VERIFIED CUSTOMER
The work I had done was professional and was done swiftly.
7/18/2024
Alexandra M. VERIFIED CUSTOMER
Thank you for the excellent service
7/17/2024
Gary C. VERIFIED CUSTOMER
Denise was very thorough and professional through it all. We had our whole Transmission replaced and she helped us into a rental car. She kept us informed throughout the process and beyond!!! She's always been helpful like that whenever we come in for servicing.dhe stands out among her coworkers, of course everyone in the service department is friendly
7/17/2024
Sally M. VERIFIED CUSTOMER
I am so pleased with Kia Kia dealership on Elk Grove Boulevard in particular. Denise has been so helpful and explaining everything checking in on me periodically letting me know giving me choices. She is a delight to work with and I always ask for her when I am when I came in because I know she'll take good care of me, wonderful person
7/17/2024
Benedict S. VERIFIED CUSTOMER
I have had the pleasure of working with Ryan Tubig at Elk Grove Kia on multiple occasions, and each time, his service has been nothing short of exceptional. Ryan consistently goes above and beyond to ensure a smooth and pleasant experience.
From the moment you walk in, Ryan’s professionalism and friendly demeanor set the tone for a positive interaction. He is incredibly knowledgeable and always willing to take the time to explain all the details, making sure I feel confident in my decisions. Whether it’s a routine service appointment or a more complex issue, Ryan handles everything with expertise and care.
What truly sets Ryan apart is his unwavering commitment to customer satisfaction. He is responsive, timely, and genuinely cares about addressing any concerns or questions I might have. It's evident that Ryan takes pride in his work and values his customers, which makes all the difference.
Thank you, Ryan, for your outstanding service!
7/16/2024
Jon Henry. VERIFIED CUSTOMER
Ryan is the best!!!
7/16/2024
Anthony S. VERIFIED CUSTOMER
Service was fast and friendly.
7/16/2024
Anastacia M. VERIFIED CUSTOMER
Denise is awesome!! She's the reason I come back.
7/16/2024
Michael S. VERIFIED CUSTOMER
Denise Lumley has the deposition always, the greatest customer service. Elk Grove Kia is lucky to have her! What an asset!!!
7/15/2024
Danica C. VERIFIED CUSTOMER
Denise is always a pleasure to work with, and she’s the reason I come back to Kia Elk Grove to get my major services done. She’s friendly, knowledgeable, efficient, and goes out of her way to answer questions and handle requests. Thank you Denise!