I bought this Sportage from you a few months ago. So far I had to bring the extra key I bought and had programmed by you back because it was not programmed properly. Then I brought it in for 2 recalls and was told the coolant cap was lost when someone topped it off and I needed to come back for the replacement which I did today but was told you had the wrong part and I would need to come back once again!
I would appreciate a free oil change for all my time and gas that’s been wasted
Rhonda A
2/25/2025
Jenee P. VERIFIED CUSTOMER
I really loved this location. They told me everything they planned on doing during the service, the time was perfect. They had the car ready when they said it would be. It’s driving better than when I bought it. The customer service was really amazing and I would definitely recommend this location to friends and family.
2/25/2025
Amy O. VERIFIED CUSTOMER
Denise was kind, efficient and helpful.
2/24/2025
Juan G. VERIFIED CUSTOMER
His well done he was professional and I would have liked a full charge if possible and he said they washed the car but didn’t vacuum it’s in the little details
2/24/2025
Quinton R. VERIFIED CUSTOMER
Denise did a great job addressing the issues that we’ve had with our car for years. She understood our frustrations, and I’m confident that when we return, all of those issues will be resolved.
2/24/2025
Bruce B. VERIFIED CUSTOMER
The service department appears to have a great team and everyone goes out of their way to help the customers
2/23/2025
Dave S. VERIFIED CUSTOMER
Clayton has been very helpful and professional in handling my car issue.
2/22/2025
John T. VERIFIED CUSTOMER
At checked in for diagnostic, it would have been nice to be told where in line I was. I had no idea of 1-2,2-3,or4-5 hours. If so I may have taken shuttle somewhere as it was i waited 5.5 hours. no one from shuttle ever came in to waiting room while I was there an asked if any needed a ride but i did leave and walked to deli and starbucks. Had to find them on my own.
2/21/2025
Roxanne Or. VERIFIED CUSTOMER
Very professional great service
2/21/2025
James G. VERIFIED CUSTOMER
She did a great job
2/21/2025
Marlene M. VERIFIED CUSTOMER
I appreciate Ryan keeping me informed about the status of my vehicle. I would have liked to speak with Ryan about what was done, but I didn't get to speak to him. Thank you
2/21/2025
Shonda M. VERIFIED CUSTOMER
Your company did not fix what you broke. I will be seeking legal counsel
2/20/2025
Kao S. VERIFIED CUSTOMER
Very friendly and informative. I’m one happy customer
2/20/2025
Michael K. VERIFIED CUSTOMER
Colt is the best salesman I have ever encountered. Professional and honest.
2/20/2025
Annie Or. VERIFIED CUSTOMER
Haley is truly an Angel!! She got my engine fixed even though the people it’s under warranty from tried not to pay for it. That’s insanely sad. She fought for me and got it done. It shouldn’t be this hard to get something fixed under warranty. Thank you Haley!!!
2/20/2025
Nazir R. VERIFIED CUSTOMER
Too many things or problems need a close attention. This time I was not satisfied as opposed to my last time visit there!
2/19/2025
Sally H. VERIFIED CUSTOMER
Great customer service
2/19/2025
David S. VERIFIED CUSTOMER
Also Service manager Ryan was polite and helpful. David the shuttle driver was friendly and great to be around