Denise was super helpful, friendly and a pleasure to work with.
2/11/2025
Kena G. VERIFIED CUSTOMER
Clayton was very professional with keeping me up to date with the work being done, along with the cost.
2/10/2025
Angela S. VERIFIED CUSTOMER
Haley is extremely knowledgeable, very helpful, provides excellent communication, courteous, actively listens and addresses all concerns in a timely manner. KIA of Elk Grove is very fortunate to have such an outstanding person as part of their service team.
2/10/2025
Inez D. VERIFIED CUSTOMER
Denise is always a pleasure to work with.
2/9/2025
Christine W. VERIFIED CUSTOMER
Appreciate Ryan's professionalism. Job well done,!
2/8/2025
Amy D. VERIFIED CUSTOMER
Haley went out of her way & made sure my concerns with my Kia app regarding my warning light were checked out by the mechanic b4 picking up my car. She answered all my questions. She is always courteous and has great customer service. I am satisfied with her service! Thank you Haley!
2/8/2025
Allyce K. VERIFIED CUSTOMER
Denise provides great service, as do your mechanics.
2/8/2025
Amara R. VERIFIED CUSTOMER
Clayton was polite helpful and he did what he'd said he would. The frustrating part of the experience was seeing up the appointment, I was transferred 4 times and it took 45 min. That is ridiculous, had this not been a recall I would have gone elsewhere for the service.
2/7/2025
Mamie W. VERIFIED CUSTOMER
Thank you
2/7/2025
Bal K. VERIFIED CUSTOMER
Ryan is very helpful and very nice person I only know him for couple of years but when I go and get servicing done for my vehicle he always try to help me out and make sure tech did excellent job.i always feel welcome when I see him on his desk. So please who ever get this message please let him know i really appreciate you thanks everything you do Ryan thanks once more.
2/6/2025
Jessie T. VERIFIED CUSTOMER
Well done andfast
2/6/2025
Stella B. VERIFIED CUSTOMER
Denise was very professional and knowledgeable concerning what was needed that day and in the future. A very pleasant and helpful attitude. Looking forward to having her assist again.
2/6/2025
Kevin L. VERIFIED CUSTOMER
The instructions were not always clear between the service staff and myself. The results were very good. I like the car wash after my maintenance work was completed.
2/5/2025
Timothy H. VERIFIED CUSTOMER
Did great! Very kind and quick.
2/5/2025
Rebecca G. VERIFIED CUSTOMER
Friendly & professional service
2/5/2025
Trina C. VERIFIED CUSTOMER
The service took 3 hours so next time I will drop off my car instead of waiting.
2/5/2025
Francisco G. VERIFIED CUSTOMER
Horrible service over all customers service is the worst!
2/4/2025
Ron C. VERIFIED CUSTOMER
great service
2/3/2025
Rachel T. VERIFIED CUSTOMER
Wonderful staff. Up front with timing expectations. Really cared when I called in to schedule and tried hard to make sure I was accommodated in a timely manner due to a safety issue/recall.