Service person was great. Very happy with experience
6/21/2023
Nirmeen H. VERIFIED CUSTOMER
Love the staff at this location, super friendly. Excellent timely service.
6/21/2023
Michael P. VERIFIED CUSTOMER
They did a recall in alot less time than they said. I am very happy about that. Ryan was very friendly and helpful. Thank you again. Mike
6/21/2023
Cynthia S. VERIFIED CUSTOMER
The work was done in a timely manner. Everyone I had contact with was polite and pleasant. They answered all my questions.
6/21/2023
Pamela S. VERIFIED CUSTOMER
Accomadating and knowledgeable
6/20/2023
Christy L. VERIFIED CUSTOMER
Haley L. was amazing. She went above and beyond to help me and I truly appreciate her. The wait time was within the time expected and the lounge was pleasant. thank you so much.
6/19/2023
Inez F. VERIFIED CUSTOMER
The best customer service person.
6/19/2023
Roberto V. VERIFIED CUSTOMER
Haley was a great service representative. She answered all my questions and concerns. She made sure my Kia K5 was looked over to sure the wasn't any issues. So now have no worries about my car. So thank you for the great job you did.
6/19/2023
Letrice R. VERIFIED CUSTOMER
Denise provided exceptionally customer service
6/19/2023
Donna P. VERIFIED CUSTOMER
Didn't do his due diligence in looking into my maintenance package until I produced evidence
6/18/2023
Janette I. VERIFIED CUSTOMER
I have always had excellent service at KIA. The employees are great also!
6/18/2023
Charilyn C. VERIFIED CUSTOMER
She was very nice!
6/18/2023
Alex G. VERIFIED CUSTOMER
Ryan is the best. Other dealerships could learn a thing or two from this man.
6/17/2023
Alexander C. VERIFIED CUSTOMER
Great customer service and quick turnaround on the part replacement. Ryan did wonderfully and was super friendly. Also had like three workers compliment my shirt which was nice.
6/17/2023
Jamie W. VERIFIED CUSTOMER
Haley was great! She was friendly and professional:)
6/17/2023
Chardena V. VERIFIED CUSTOMER
Since the start of COVId the customer service the at Elk Grove Kia dealership service department has declined. During my last visit, while waiting to be checked in I overheard the representative ask the lady in front of me of she wished to receive a complimentary car wash. I was happy to here they were offering them again and figured I'd be off the same. I wasn't not offered one with my service . I figured they would have done it as a courtesy but I was mistaken. Also when I picked up my vehicle no one provided me with a summary of my car service and inspection and then when I got in my car, I noticed that the old service sticker was still up in my window and wasn't updated. I had to go and ask a mechanic to change it for me which I never had to do any other time I have been here.
6/17/2023
Maryann L. VERIFIED CUSTOMER
Best service at a KIA dealership. I bought my car at you facility and will not trust my car to any one else.
6/16/2023
Sam F. VERIFIED CUSTOMER
I appreciate today's service, Thank You.
6/16/2023
Elizabeth H. VERIFIED CUSTOMER
Look forward to it.
6/16/2023
Jesse S. VERIFIED CUSTOMER
Denise was very courteous and prompt. When I picked up my vehicle she recognized me without asking my name.