Denise was very professional and a pleasure to work with. She went out of her way to keep me (the customer) informed of the status of my vehicle while it was being serviced. This was appreciated.
5/18/2023
Pilar E. VERIFIED CUSTOMER
Mr Ryan Tubig is a good asset in the business. He is very informative, punctual, knowledgeable, a friendly tone of voice and approachable personality. He answered every questions and explained to me clearly that I may have asked. I can recommend a good review and acceptable and reasonable raise for Mr Tubig. Thank you that you have Mr Tubig in best team and quality business. Keep up the good work.
5/18/2023
Scott M. VERIFIED CUSTOMER
Denise was an advocate for me when communicating with my extended warranty representatives. She ensured my vehicle's repairs were done correctly and that I was taken care of.
5/18/2023
Richard D. VERIFIED CUSTOMER
Very satisfied customer..Thank you Ryan Tubig!!
5/18/2023
Aqueelah A. VERIFIED CUSTOMER
Denise was very pleasant.
5/17/2023
Joe B. VERIFIED CUSTOMER
Great fast service!
5/17/2023
Colleen W. VERIFIED CUSTOMER
Would love to have a new Kia but for many reasons at this stage of our lives (husband 99 and I am 82) not in our future. I am very happy with the service I received today and previously and Ryan was super at his job. I prefer your service over Hyundai’s and plan to continue as long as I have my Hyundai.
5/17/2023
Scott C. VERIFIED CUSTOMER
As always, service at Elk Grove Kia went smoothly and as anticipated.
5/17/2023
Wayne Y. VERIFIED CUSTOMER
The service team was great! My only issue was when I went to pay and the person could not find the papers. I waited for quite some time until the service person came over to seewhat was taking so long at the managers request. The papers were right were they were supposed to be.
5/16/2023
Joe A. VERIFIED CUSTOMER
The service writer was great!
5/14/2023
Lance W. VERIFIED CUSTOMER
Thanks Haley. Appreciate your help.
5/14/2023
Sira Marie. VERIFIED CUSTOMER
She did a great job explaining things that were new to me.
5/14/2023
Barbara B. VERIFIED CUSTOMER
I am very happy with the customer service I received. Even though the front counter was short staffed I was treated with the upmost efficiency all with a smile and great attitude. I am more than satisfied and will return to your dealership for any service I need on my Kia as well as refer your dealership any time I am given the opportunity. Everyone did a great job!!
5/13/2023
Constance C. VERIFIED CUSTOMER
All the recalled items were replaced and my car was ready in a few hours.
5/12/2023
Michele W. VERIFIED CUSTOMER
Customer service is always great
5/12/2023
William D. VERIFIED CUSTOMER
the installed dud a quick job but left themounting panel ope on bothbulb change. Normally your guy wash the car, but you didnt. Charge me which I told your guy that a crack in my window washing container and charge me for Inalready knew. 117.00 to tell methat I already told you.I have swipe of oil on my car door and window area.
5/12/2023
Jasper M. VERIFIED CUSTOMER
Service was excellent. Haley was great and the shop foreman, Tim I believe was great as well. Took the time to explain the repair for me and brought the ladder and showed me. Excellent service.
5/12/2023
Steven C. VERIFIED CUSTOMER
Service advisor did a good job but was the only advisor working. Ridiculous. There should have been three advisors working, not one.
5/12/2023
Shanna F. VERIFIED CUSTOMER
Denise is always amazing every time I go there. She’s welcoming, through, and keeps me updated on the progress. I appreciate her professionalism and kindness. Keep up the good work!!