Ryan Tubing is professional, patient and explained the entire process. Kudos to Ryan and the Elk Grove team!
5/2/2023
Erin F. VERIFIED CUSTOMER
Thay did a good job. I can tell that it drives easier. I am satisfied
Thank again team
5/2/2023
Richard D. VERIFIED CUSTOMER
Satisfied on the service.
5/1/2023
Katie H. VERIFIED CUSTOMER
Was well taken care of by Haley, but would like to know why it took three months to get my car fixed from a recall notice I took action on in January. Was told I’d get a call back when a part came in. Talked to someone in parts who stated the part had been there for a long time. Seems like a long time to leave a customer waiting. Probably changes my mind on a future purchase of a Kia in future or at least at the Elk Grove dealer.
5/1/2023
Marifil C. VERIFIED CUSTOMER
Haley is great
4/30/2023
Breianna R. VERIFIED CUSTOMER
Haley was very nice and professional. She tended to my concerns thoughtfully. She probably got busy but the only item she didn't follow up on is the ordering of a car key for my vehicle. But that was not a big deal.
4/29/2023
Patrick G. VERIFIED CUSTOMER
The mechanic changed the dash board settings that was originally supposed to be on the dash board that keeps me informed when the car needs maintenance I need that settings back please I can bring it back tomorrow.
4/29/2023
Maurilio G. VERIFIED CUSTOMER
Ryan was very helpful assisting me during the time I was there explaining in details the service that was performed on my car.
4/29/2023
Mary R. VERIFIED CUSTOMER
Great service, friendly helpful and right on schedule
4/29/2023
Deborah K. VERIFIED CUSTOMER
Denise was exceptional with her customer service skills. She was knowledgeable and kept me informed during the 4 days my car was in the shop.
4/29/2023
Todd P. VERIFIED CUSTOMER
As always, I received very courteous and honesty from the people who work in the service department.
Thanks. We put our trust in you.
4/27/2023
Peter W. VERIFIED CUSTOMER
Denise was very helpful and courteous.
4/27/2023
Joseph S. VERIFIED CUSTOMER
Haley is great
4/27/2023
John G. VERIFIED CUSTOMER
Thank you to the entire service department!????
4/27/2023
Anita M. VERIFIED CUSTOMER
Denise was great!!! Your entire service department is exemplary! My thanks goes out to all who have been so helpful in a very stressful time for me. I rate Denise and the department 5-stars and both thumbs up!!
4/27/2023
Lorraine F. VERIFIED CUSTOMER
Very fast service when I arrived.
4/26/2023
Richard G. VERIFIED CUSTOMER
Shifts improperly shift and reverse does improperly…scared of running into back of somebody. AAA couldn’t find anything
4/26/2023
Phuong T. VERIFIED CUSTOMER
Ryan was very helpful and knowledgeable. He communicated with me throughout the day to inform me of all the services being performed on my vehicle.