Eric made sure my vehicle was well taken care of he also made sure that the customer experience was the most absolute and best experience possible for his customer. As a first time customer to Kia eric went above and beyond and made sure every little detail I needed to know was brought to my attention. Thankyou eric for the outstanding customer service experience.
6/14/2023
Mark T. VERIFIED CUSTOMER
Matt and Eduardo solved for me an issue with a punctured in one day. the Selma group did nothing to help me and sent me away with a screw in my tire. I drove to Visalia and they solved everything, and because it made the car nondrveable- they made space in their tight schedule to solve my issue. I will only use visalia for service from now on. They went above and beyond what was needed.
6/13/2023
Pablo L. VERIFIED CUSTOMER
Completely satisfied with this service
6/13/2023
Nellie B. VERIFIED CUSTOMER
Quick, effecient and accomodating
6/11/2023
Nichole F. VERIFIED CUSTOMER
Eduardo went above & beyond to get my vehicle serviced when I didn’t have an appointment. I appreciate the time & effort so much!
6/11/2023
Ricardo E. VERIFIED CUSTOMER
Eduardo has excellent customer service. He went the extra mile to make sure I was satisfied with the service. Thank you
6/10/2023
Raymond A. VERIFIED CUSTOMER
None
6/9/2023
Pat T. VERIFIED CUSTOMER
I will be happy to respond to the survey.
6/9/2023
Susan B. VERIFIED CUSTOMER
Thank for being friendly and taking the time to answer all my questions.
6/9/2023
Nydia C. VERIFIED CUSTOMER
Thank you Eduardo for keeping me updated at every step.
6/8/2023
Ana B. VERIFIED CUSTOMER
Excellent service!
6/7/2023
Jarah H. VERIFIED CUSTOMER
Did not receive complimentary car wash as promised. Otherwise good service.
6/7/2023
Theresa W. VERIFIED CUSTOMER
Service was great! Thank you Visalia Kia!
6/7/2023
Gina G. VERIFIED CUSTOMER
Wonderful service dept!!!
6/7/2023
Cynthia L. VERIFIED CUSTOMER
Eduardo is a competent and friendly service provider.
6/7/2023
Alex O. VERIFIED CUSTOMER
Question I ask he was able to answer but I'm still doubting what is the actual issue with my car. To many unknowns and unanswerable questions. With the amount of 2017 kia there is no study or tests done to diagnose the problem?
6/6/2023
Samantha C. VERIFIED CUSTOMER
Eduardo was a pleasure to work with. He was informative, he took care of me quickly, and his customer service was impeccable. You should give him a good raise:)
6/4/2023
Elaine V. VERIFIED CUSTOMER
What I asked not to be done was done but that is ok. Your people should pay more attention on our request.
6/4/2023
Divina T. VERIFIED CUSTOMER
Excellent customer service. He took care of us really well, kept us posted all the time. Great asset to the company.