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Real Reviews from VERIFIED CUSTOMERS
Gerald R. VERIFIED CUSTOMER
Yes, very polite and professional
6/3/2023
Petra E. VERIFIED CUSTOMER
Customer service was great.
6/3/2023
Dianne S. VERIFIED CUSTOMER
You make me VERY PISSED WITH YOU! IF I DO 1 SERVICE & I GET 10 TEXTS/ENmAIls FomI You
6/2/2023
John M. VERIFIED CUSTOMER
Eduardo is the best. Honestly the only person I want to work with in the service department. They're lucky to have him.
6/2/2023
James U. VERIFIED CUSTOMER
Eric T is probably the best automotive personnel I have ever worked with. My car had an difficult issue to identify, and Eric logically went through multiple steps and consulted with his team and use technology to trouble shoot and identify nothing was apparently wrong. Other places could have easily tried to offer expensive services that would not have made a difference. Eric was spot on with his recommendation and problem solving, being a minor issue but noticeable, and nearly indeterminable, car just needed a little Kia service magic and back to normal. Thanks Eric. Appreciate you man. Overall, Visalia Kia has a very good customer service attitude.
6/2/2023
Norma V. VERIFIED CUSTOMER
Yes, I was really satisfied with his with my car. He was ready to get everything that I needed done on my vehicle and wash my car. He was really helpful. I appreciate everything that he did but he would recommend I would recommend anybody to him for his service.
6/1/2023
Gregory R. VERIFIED CUSTOMER
I just want to thank you guys for having people like Eric on your staff to help because I have never had warranties like I have now and he was cool enough to even look some up for me that I was wondering about.
6/1/2023
Maryse S. VERIFIED CUSTOMER
Thank you for looking into the problem, being so through, and keeping me up to date.
6/1/2023
Marilyn M. VERIFIED CUSTOMER
Everything was fine no issues
6/1/2023
Rosalinda O. VERIFIED CUSTOMER
Good service
6/1/2023
Mary Andrea. VERIFIED CUSTOMER
Thank you for your help I’ll call to schedule getting my vehicle worked on soon.
5/28/2023
Jesse G. VERIFIED CUSTOMER
All good. Keep it up .
5/28/2023
Lorena B. VERIFIED CUSTOMER
He was awesome, kept me updated and got my car back as soon as possible
5/28/2023
Nina J. VERIFIED CUSTOMER
I look forward to receiving the survey from Visalia Kia. Matt has always treated and helped me out whenever I have needed anything done with me car. I appreciate you Matt greatly
5/27/2023
Dennis H. VERIFIED CUSTOMER
Yes, very satisfied things I did not understand. He was patient enough to talk to me help me understand help me along and just ensure that I know everything will be fine. That’s why I like to go to him. He’s is very dedicated very professional. Thanks a lot.
5/27/2023
Elvia V. VERIFIED CUSTOMER
Eduardo was professional, friendly and knowledgeable. Took the time to explain what would be done during the service appointment. Service was completed within the time frame I needed. Thank you Kia for your great and speedy service!
5/26/2023
Debra R. VERIFIED CUSTOMER
Eric was very helpful getting my car in for service and a recall upgrade. Then when they encountered a computer problem with the upgrade, he kept us informed.
5/26/2023
Sandra E. VERIFIED CUSTOMER
The service was exceptional. The employee I worked was above grade.
5/26/2023
Esequiel M. VERIFIED CUSTOMER
Very polite and fast
5/26/2023
Lisa H. VERIFIED CUSTOMER
My service was ok but my car was not left clean
5/26/2023