Matthew was a pleasure to work with. He called me to keep me posted on how the repairs were going and some questions I had.
10/5/2024
Joanne H. VERIFIED CUSTOMER
The service adviso that I ended up with did not keep me apprised of what was going on with my vehicle and so I sat there for well over an hour before I found out anything. Thankfully I was able to get new brakes put on my vehicle but nothing else was able to be done because you only do oil changes for the most part on a saturday. You may need to be checking out my brakes because they seem to be squealing
10/5/2024
Charles C. VERIFIED CUSTOMER
The part has been ordered and will be installed when it arrives.
10/5/2024
Lynn T. VERIFIED CUSTOMER
**** was very friendly and respectful responded to all my questions. Thanks for all your help.
10/5/2024
Patsy H. VERIFIED CUSTOMER
Very pleased with Bobby and his fast response.
10/5/2024
Leigh And. VERIFIED CUSTOMER
Will be glad to see the survey. Mike did a great job with us and kept us informed throughout the repair
10/5/2024
Daveeth S. VERIFIED CUSTOMER
I'm never disappointed coming there for any of my services. Mike is always been great to work with.
10/5/2024
Michael H. VERIFIED CUSTOMER
We appreciate the exceptional service at Akins, everyone is helpful & pleasant.. specifically Vanessa Easley. Vanessa is especially helpful and friendly, not only to us, she treats each customer like they are the only one. We really appreciate y’all.
10/5/2024
Sue C. VERIFIED CUSTOMER
**** Thurmond was awesome. He will be my "go to" in the future. He kept me informed about everything.
10/5/2024
Ioma H. VERIFIED CUSTOMER
Thank you
10/5/2024
Joy C. VERIFIED CUSTOMER
Mr Toncz
Did a wonderful job getting my vehicle repaired and back to me.
10/5/2024
Kayla H. VERIFIED CUSTOMER
Honesty and integrity from the advisor guy. Last time, I was told I “needed” a $400 fix from Akins. I knew better. I’m not naive to cars or how they work. Shame on the last person and Akins for that one. Trying to intimidate a seemingly young woman into a high dollar purchase. Anywho. My actual advisor brought up the fix from last time (at my request) & he confirmed what I knew: it was never needed. Again, I appreciate my advisor’s honesty and integrity. Ask him to teach some lessons to others there.
10/4/2024
Michael H. VERIFIED CUSTOMER
Vanessa was very helpful and knowledgeable about the situation with my truck
10/4/2024
John O. VERIFIED CUSTOMER
Great listener. Was quick to help out with my issues
10/4/2024
Julia J. VERIFIED CUSTOMER
Superb service!!
10/4/2024
James L. VERIFIED CUSTOMER
Good guy. Understands customer service. I’ll be a repeat service customer because of jona