Almost over a 4 hour wait for an oil change, I was told that I had a nail in tire that could be fixed for 19.95 I agree somehow my tire ended up being damaged and the process and they had to replace tire with new one at no charge which I was thankful for. Brandon was a great service advisor. Just annoying about wait time.
9/29/2024
Jimmy L. VERIFIED CUSTOMER
Great service, great communication, quick turnaround on repairs
9/29/2024
Michael P. VERIFIED CUSTOMER
Great job as always thank you
9/29/2024
Karen K. VERIFIED CUSTOMER
It was painless drop off and pick up. My only concern was whether my 2 recalls were done and the tire rotation I requested as I saw no detailed explanation of services saying so. Please let me know. Thanks
9/29/2024
Arthur T. VERIFIED CUSTOMER
Everyone was great!
9/28/2024
Charles C. VERIFIED CUSTOMER
Easily done and quick!
9/28/2024
Martin Remodeling. VERIFIED CUSTOMER
Very good service
9/28/2024
Faye P. VERIFIED CUSTOMER
Very unprofessional
9/28/2024
Rebecca B. VERIFIED CUSTOMER
We've always had good experiences with Akins Ford and this time was no exception. **** was very friendly, thoughtful and thorough. He made sure to understand what we needed and that we were satisfied with the service provided.We can tell that the problem with the car has been taken care of. Thank you!
9/28/2024
Giovana P. VERIFIED CUSTOMER
Accept walking, very kind and professional people
9/28/2024
Kenneth M. VERIFIED CUSTOMER
Great job!
9/28/2024
Luong Thii. VERIFIED CUSTOMER
Hi, it's all good. If the service adviser let the client know what needs to be done and relevant charges before heading to service then it would be perfect.
9/28/2024
Theresa H. VERIFIED CUSTOMER
Keep me up to date on status of car and anything he found that needed to be fixed
9/28/2024
Tammy W. VERIFIED CUSTOMER
He was very professional and courteous. He made sure my service was taken care of and also made sure my recall issues would be taken care of.
9/28/2024
Steve F. VERIFIED CUSTOMER
Great follow up communication and service
9/28/2024
Heather S. VERIFIED CUSTOMER
The communication could have been a little bit better but other than that everything was fine. He explained everything to me
9/28/2024
James B. VERIFIED CUSTOMER
Fast and effective
9/27/2024
David A. VERIFIED CUSTOMER
Wow
Top of the game
Jerry Carrol as well
Always Akins
9/27/2024
Charles H. VERIFIED CUSTOMER
**** worked a tuneup price for me and was able to add it to my oil change order. Saved me an extra visit. Thanks