Vanessa was friendly, knowledgeable, and very pleasant to deal with. My car was ready within an hour. I was pleasantly surprised.
9/25/2024
James B. VERIFIED CUSTOMER
I feel going to Akins to service my vehicle is the best choice for not only the first rate delivery but for the honest and personal quality of the employees I come into contact with. Matthew Mcwhorter was a pleasure to deal with. Thank you all for a superior experience from sale to service. Outstanding professionalism with a warm human touch.
9/25/2024
Kevin Y. VERIFIED CUSTOMER
every thing seems to be working well
9/25/2024
Jean R. VERIFIED CUSTOMER
Doing there best to find the issue
9/25/2024
Chris D. VERIFIED CUSTOMER
Yall took very good care of me, as usual. Thank you very much.
9/25/2024
Kevin B. VERIFIED CUSTOMER
The under writer was uninformed about the recall and the amount of time it would take to make the repairs and told me it would be 1 to 2 days to complete the repair, so I then arranged a rental which took more then 2 hours of my day and in a matter of a few hours I received a call saying my truck was ready to be picked up, I spent the next couple of hours returning the rental and getting a ride back to your dealership. A total waste of the better part of the day.
9/25/2024
Cloyd S. VERIFIED CUSTOMER
5 star
9/25/2024
Samuel W. VERIFIED CUSTOMER
Great service as always. Thanks so much!!
9/25/2024
Tommy T. VERIFIED CUSTOMER
I have been doing business with Akins for over 37 years. I have always been satisfied with the quality of service they provide. Bobby Reese did an excellent job in coordinating my rental and warranty service. Thank you Akins Ford.
9/25/2024
Angie S. VERIFIED CUSTOMER
Great trouble free experience.
9/25/2024
Michael G. VERIFIED CUSTOMER
Wrote down in notes that my tire pressure was low, and they didn’t fix the problem.
9/25/2024
Timothy R. VERIFIED CUSTOMER
Vanessa is awesome and professional! Always taking care of the 3 vehicles I purchased from Akins.
9/24/2024
Kathleen W. VERIFIED CUSTOMER
Happy ???? service and friendly only negative was service tech left seat completely reclined and all the way back!
9/24/2024
Sharon D. VERIFIED CUSTOMER
I drive an hour to this dealership because it’s THE BEST service department I’ve ever dealt with. Thanks for the great service you have provided since I bought my Escape there 6 years ago.
9/24/2024
Joyce C. VERIFIED CUSTOMER
Super nice person. Kept me updated on what they were doing
9/24/2024
Keith A. VERIFIED CUSTOMER
Thank you for servicing my car in timely manner
9/24/2024
Elizabeth F. VERIFIED CUSTOMER
Air was not added to my tires. Also when I made the appointment two months ago for the sun shade to be replaced or fixed, I was not told to request a loaner vehicle at that time too. I was also not advised at the time of the appointment that it would take four days for my vehicle to be fixed. I have had great service in the past but this time it was not very good.
9/24/2024
Leslie H. VERIFIED CUSTOMER
So fast and easy!
9/24/2024
Eric M. VERIFIED CUSTOMER
Erica is an amazingly great person. Always kind and professional. Regardless of your service needs she always treats me as if I’m her best customer. Akins Is blessed to have her in their staff. ????