I’ve always received to customer service when I’ve been to Akins.
9/21/2024
Larry M. VERIFIED CUSTOMER
Great service, as always.
9/21/2024
Daniel P. VERIFIED CUSTOMER
Greeted fast. Very polite and friendly technician and rapid service.
9/21/2024
Kaete N. VERIFIED CUSTOMER
Vanessa is always friendly and attentive!
9/21/2024
Scott I. VERIFIED CUSTOMER
It took 30 days to get the car in for a simple repair. It took three days to diagnose it and two days to order the part. Would have preferred not taking the car in until you were ready to diagnose. No reason for the car to sit for three days after waiting for 30. Overall, we've been very satisfied with our Akins experience. We normally get our car fixed at your Quick Lane shop but for some reason, they couldn't repair my Mustang? Regardless, you've always got our business… This was just a weird experience overall And I thought someone should know about it.
9/21/2024
Brandon H. VERIFIED CUSTOMER
Always in great hands with the Akins fam! Jonah is always on his ???? ????
9/21/2024
George D. VERIFIED CUSTOMER
Love coming to the dealership. Nicest group of folks anywhere!!!!!
9/21/2024
Renee H. VERIFIED CUSTOMER
I scheduled my appointment to program a second key fob for my car on 9/10. I arrived, checked in, and sat in the waiting area. About 15-20 minutes later, the sales associate came to inform me that the sales department had sold the last key fob in stock earlier that day and that I would need to schedule another appointment. I had taken off of work early today, using vacation time, to take care of this and now I will have to take more vacation time next Friday in order to come back to the dealership to have a new key fob programmed. I am looking forward to having two keys for my car but today was very inconvenient and a waste of valuable time and gas.
9/21/2024
Louis F. VERIFIED CUSTOMER
Well organized, outstanding process, delightful advisor
9/21/2024
Allison D. VERIFIED CUSTOMER
Just great service and very nice employees
9/21/2024
Michael D. VERIFIED CUSTOMER
Excellent warranty service always!
9/21/2024
Robert D. VERIFIED CUSTOMER
Erica did an excellent job of keeping me up-to-date with both the diagnostics and the recommended plans of action for/repairs. Greatly appreciated! Bob DuVall.
9/21/2024
Nathan E. VERIFIED CUSTOMER
Very timely.
9/21/2024
James B. VERIFIED CUSTOMER
Awesome service team!!
9/20/2024
Joseph T. VERIFIED CUSTOMER
Everything went great!
9/20/2024
Todds Towing. VERIFIED CUSTOMER
Love this dealership
9/20/2024
Earle F. VERIFIED CUSTOMER
Erica is always courteous and knowledgeable with her diagnosis for the work to be done on my vehicle. I am comfortable leaving my F-250 in her hands.
9/20/2024
Odus S. VERIFIED CUSTOMER
Everything was great with the service I received from the set department thank you Jonah well done
Odus S
9/20/2024
Norman M. VERIFIED CUSTOMER
Michael **** was very accommodating. He is a good communicator. Overall experience was excellent.
9/20/2024
Don S. VERIFIED CUSTOMER
The recommend that we need a battery an we got one he is very nice ????????